WhatsApp WhatsApp Business · live now

Your business on WhatsApp,
answered in seconds.

More customers message than call. RingDesk answers your WhatsApp automatically with an AI that actually knows your business - replying in seconds, around the clock. It answers questions, captures every enquiry, and books appointments right inside the chat.

Start free trial - 14 days See how it works
✓ Replies in seconds, 24/7 - even after hours
✓ Knows your business from your website - not a generic bot
✓ Books appointments & logs every lead to your team
<5s
to first reply - every message, day or night
24/7
after-hours enquiries captured, not lost
~3 hrs
a day of routine messaging handled for a busy team
1
AI across WhatsApp, phone, SMS & web chat
How it works

It knows your business - so it answers like your best receptionist

This isn't a keyword bot with rigid menus. RingDesk learns your business and holds a real conversation on WhatsApp - answering accurately, booking, and knowing when to fetch a human.

1

It learns your business

RingDesk reads your website to build its knowledge - your services, prices, opening hours, location and FAQs - so every reply is accurate and on-brand, in your tone.

2

It answers instantly

When a customer messages your WhatsApp, it replies in seconds - 24/7. Real questions, real answers, with photos and quick-reply buttons where they help.

3

It books, captures & hands off

It books appointments in the chat, captures every enquiry to your team and CRM, and passes the thread to a human the moment one is needed.

What it does on WhatsApp

A full receptionist, inside WhatsApp

Everything you'd want someone to do with your WhatsApp messages - answered, booked, captured and routed - handled automatically, live today.

⚡

Replies in seconds

Every message answered instantly, 24/7 - no "we'll get back to you", no missed after-hours enquiry.

🧠

Knows your business

Answers questions about your services, prices, hours and location accurately, from your own website - not a generic script.

📅

Books in the chat

Checks real availability and books the appointment inside WhatsApp, then confirms with a reference and a reminder.

🧲

Captures every lead

Name, intent and the full conversation logged to your team and CRM automatically - no enquiry slips through.

🖼️

Rich replies

Sends photos, documents and tappable quick-reply buttons, and reads what customers send in - it's native WhatsApp, not plain text.

🙋

Hands off to you

When a thread needs a person, your team takes over from a shared inbox - on mobile or desktop - and the AI steps back.

🌙

Out-of-hours cover

Evenings, weekends and bank holidays answered the same as 10am on a Tuesday - your line never goes quiet.

🔗

One brain, every channel

The same assistant answers your phone, SMS and website chat too - set up once, consistent everywhere.

In their words

Real questions, answered from your own information

A few of the messages RingDesk handles on WhatsApp every day - answered the way you would, because it's built from your business.

"How much is a new-patient check-up and how long does it take?"
"A new-patient check-up is £65 and takes about 30 minutes - it includes a full exam and X-rays if needed. Would you like me to find you a time?"
"Are you open on Saturdays? And where exactly are you?"
"We're open 9am-1pm on Saturdays. We're at 14 Riverside Walk, just off the high street - there's parking behind the building. Shall I drop you a pin?"
"Do you take on nervous patients? My son is really anxious."
"Absolutely - we see a lot of anxious patients and take it slowly. I'll note that on the booking so the team's ready. Would a quieter morning slot help?"
"Can I move my appointment to next week?"
"Of course - I can see you're booked for Friday. I've got Tuesday 11am or Wednesday 3pm next week. Which would you prefer?"

Examples shown for a dental practice - RingDesk builds the same knowledge for your business, whatever you do.

Booking & CRM

It doesn't just chat - it books and records

A reply is nice. A booking in your diary and a lead in your CRM is what actually grows the business. RingDesk does both, straight from the WhatsApp conversation - no copying details across by hand.

📅

Books into your system

Checks live availability and books the appointment during the chat, then confirms - connecting to booking and practice-management systems like Cliniko, with more supported over time.

🗂️

Every lead in your CRM

Contact, enquiry and the full transcript captured and pushed to your team and CRM automatically - no manual data entry, nothing forgotten.

📲

Shared team inbox

See every WhatsApp conversation in one place, jump in to take over any thread, and reply from your phone or desktop.

🔔

Instant alerts

A new booking or a lead that needs you pings your team the moment it happens - so warm enquiries get a fast human touch.

WhatsApp Captured from WhatsApp ● logged
Contact
Sarah Jones · 07xxx xxx xxx
Enquiry
New-patient check-up
Booked
Thu 10:00am · Dr Patel · ref RD-4821
Note
Anxious patient - flagged for the team
Synced
→ Booking system   → CRM
Getting set up

Two ways to put RingDesk on WhatsApp

Both run the exact same AI receptionist - same answering, booking, shared inbox and CRM. The only difference is whose WhatsApp number it runs on, and it's the same price either way.

Recommended · simplest

A RingDesk WhatsApp number

We host and manage it for you

We set you up with a dedicated WhatsApp Business number, hosted and managed by RingDesk. There's nothing to create or verify with Meta - you advertise the number, we handle everything behind it. Live in minutes.

  • No Meta Business account or verification to deal with
  • We manage the number, display name and approvals
  • WhatsApp messaging costs included in your plan
  • Best for most businesses
Bring your own

Your own WhatsApp number

Connect your existing WhatsApp Business account

Already message customers on a WhatsApp Business number you advertise? Connect it to RingDesk in a couple of minutes with a secure "Connect with Facebook" sign-in. You keep your own number and Meta account - RingDesk simply answers it.

  • Keep the number your customers already know
  • Stays in your own Meta Business account
  • You settle WhatsApp's messaging fees with Meta directly
  • Best if WhatsApp is already part of how you work

Same AI, same features, same price - it's purely a setup choice. Not sure which fits? We'll recommend the right one on your walkthrough.

One brain, every channel

WhatsApp is just one way in

The same AI that answers your WhatsApp also answers your phone, texts and website chat - so customers get one consistent experience, and you set it up once.

📞

Voice

Inbound calls on your existing number.

Live
✉️

SMS

Two-way texting for enquiries & confirmations.

Live
💬

Web chat

An AI chat widget on your website.

Live
📧

Email

Inbound email triaged into one place.

Coming
Talk to us

See it on your business

Tell us what you do and how customers message you today, and we'll show you exactly how RingDesk would answer, book and capture on your WhatsApp.

  • A walkthrough built around your business and your customers' questions
  • Honest guidance on what the AI books and handles today
  • No obligation - or start a 14-day free trial right now

We'll only use your details to respond to this enquiry.

Questions

WhatsApp for business - FAQ

Is this real WhatsApp, or a lookalike?

It's the official WhatsApp Business platform (the Cloud API from Meta). Customers message a verified WhatsApp Business number and see the business name and green ticks - it's the real thing, just answered automatically by RingDesk instead of a person glued to a phone.

How does it know how to answer about my business?

RingDesk reads your website to build its knowledge - services, prices, opening hours, location and common questions - and answers from that, in your tone. You can review and refine everything before it goes live, and it will honestly offer to take a message rather than guess when it doesn't know something.

Can it actually book appointments, or just chat?

It books. When you connect a booking or practice-management system (Cliniko is a live example), it checks real availability and makes the booking inside the WhatsApp chat, then confirms with a reference. Where it isn't connected to a diary, it captures the request and passes it straight to your team.

Does it work with our CRM?

Yes - every WhatsApp enquiry is captured with the contact, the intent and the full transcript, and pushed to your team and CRM automatically, so nothing is lost and there's no manual data entry.

Can my team take over a conversation?

Any time. Every WhatsApp thread appears in a shared inbox on mobile and desktop - jump in to reply yourself and the AI steps back on that conversation, then hand it back whenever you like. You choose what's always a human and what the AI handles.

Do I need a new number, or can I use my own?

Either works. The simplest option is a dedicated WhatsApp number we set up and host for you - nothing to create or verify with Meta, live in minutes. Or you can connect your own existing WhatsApp Business number in a couple of minutes and keep it in your own Meta account. One thing to know: a WhatsApp Business number can't also be logged into the normal WhatsApp app at the same time, so keep your personal WhatsApp on a separate number. It's the same AI and the same price whichever route you choose.

Is it just WhatsApp, and what does it cost?

The same AI also answers your phone, SMS and website chat - WhatsApp is one channel of a single assistant. You can start a 14-day free trial now; see our pricing or get in touch for a tailored walkthrough.

Ready when you are

Put an AI on your WhatsApp

Answer in seconds, book in the chat, and never lose a message again - day or night.

Start free trial - 14 days Talk to us

WhatsApp is a trademark of Meta Platforms, Inc. RingDesk is an independent service and is not affiliated with, endorsed by, or sponsored by Meta.