RingDesk answers every call to your agency — viewing requests, valuation enquiries, tenant maintenance reports, and property queries — 24 hours a day, 7 days a week.
Call Oakfield Estates and experience RingDesk exactly as your vendors, buyers, landlords, and tenants would. Book a valuation, enquire about a property, report a maintenance issue.
Answered 24/7 · Standard UK call rates · Oakfield Estates is a fictional demo agency
From evening valuation requests to out-of-hours maintenance emergencies — RingDesk covers every common reason a vendor, buyer, landlord, or tenant calls your agency.
Captures the vendor's full details, property address, and preferred valuation timing. Ensures a valuer calls back on the next working day. Never lets a valuation request go unrecorded.
Takes the applicant's name, contact details, and preferred viewing time for a specific property. Logs the request in your CRM for your team to confirm.
Answers questions about current market conditions in your area — average prices, time to sell, whether now is a good time — based on your configured local knowledge.
When a vendor is ready to instruct, captures all their details and ensures a senior negotiator contacts them the same day.
Answers questions about available properties to let, rental pricing, deposit requirements, and referencing process.
Captures landlord details and the rental property address for a lettings appraisal. Routes to your lettings team.
Captures the tenant's name, property address, and full description of the issue. Categorises urgency and routes emergency maintenance calls to your out-of-hours contractor immediately.
Tenants or landlords calling about renewals are given guidance and the right team member's details are captured for follow-up.
Any caller reporting a potential emergency — flooding, gas smell, power failure — is immediately transferred to your emergency contractor line. Never managed by AI.
Vendor, buyer, landlord, or tenant complaints are taken seriously — details captured and a senior member of the team is flagged for immediate callback.
Calls relating to conveyancing, tenancy disputes, or legal matters are routed to the appropriate team member — the agent never advises.
RingDesk connects to the UK's leading agency CRM and management platforms - reading your live listings on the call and writing every enquiry, viewing and valuation straight back into your records.
Alto is the UK's most widely used estate agency CRM, owned by Zoopla and used by thousands of independent agencies. RingDesk works as a true voice layer over Alto - reading your live stock to answer callers accurately, booking viewings into the diary, and writing every enquiry, applicant and valuation straight back.
Reapit is the leading agency management platform for larger independent and corporate estate agencies. RingDesk's Reapit integration enables full enquiry capture, applicant management, and property query handling at scale.
Street.co.uk is a modern, fast-growing agency platform with an excellent API. RingDesk connects to Street to create leads, log enquiries, and book viewings — all from calls that would previously have gone to voicemail.
Fixflo is the UK's market-leading property maintenance platform, used by letting agents and property managers to manage repair and maintenance requests. RingDesk routes all tenant maintenance calls to Fixflo, logging the issue with full details and urgency categorisation.
Jupix is widely used by letting agents and residential property management companies. RingDesk creates tenancy enquiries, maintenance reports, and landlord contact records in Jupix from every inbound call.
Expert Agent is a long-established UK sales-and-lettings CRM and website platform used by a large base of independent agencies. RingDesk connects to Expert Agent to answer callers from your live stock and write every enquiry, applicant and valuation straight into your records.
No CRM integration yet? RingDesk captures every enquiry in full and delivers it instantly by email and SMS to your team — ensuring no valuation request, viewing enquiry, or maintenance report goes unrecorded.
Estate agency is a competitive business. Vendors call multiple agencies. The first one to respond gets the instruction — and the commission. RingDesk ensures you're always first to respond.
A valuation request that goes to voicemail calls your competitor on Saturday morning. RingDesk answers, takes the details, and ensures your valuers follow up first thing.
Out-of-hours maintenance calls are the biggest frustration in lettings. RingDesk triages them — emergencies to your contractor immediately, routine issues logged for Monday.
See every enquiry, every viewing request, every maintenance call — with a complete transcript and outcome recorded in your dashboard.
Every call logged, transcribed, and timestamped. Demonstrates professional call handling for ARLA / NAEA compliance and client reporting.
No hardware. No number change. No disruption to your existing telecoms. Your agency number stays exactly where it is — we use call forwarding.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same — vendors and tenants call as normal.
We load your property knowledge, your team contacts, your out-of-hours emergency contractor, and your local market information. The agent sounds like an experienced member of your front desk.
Valuations logged, viewings booked, maintenance triaged — while your team focus on the deals in progress.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
No. Your number stays exactly where it is. You set up conditional call forwarding so RingDesk answers when your line is busy or unanswered, which means vendors, buyers, landlords, and tenants keep calling the number they already know. Most agencies are live in under an hour with no hardware and no disruption to their existing telecoms.
It covers the everyday reasons people call your agency: valuation and market appraisal enquiries, property viewing requests, rental enquiries, new instruction intake, tenancy renewals, and out-of-hours tenant maintenance reports. Every enquiry is captured in full with the caller's details and property address, 24 hours a day, including evenings, weekends, and bank holidays.
Yes. RingDesk integrates with Alto (Zoopla CRM), Reapit, Street.co.uk, Jupix, and Fixflo, so enquiries, applicant records, viewings, and maintenance reports flow into your records automatically. If you do not use one of these yet, we capture every enquiry in full and deliver it instantly by email and SMS, with the complete transcript in your dashboard.
It escalates rather than guesses. Potential emergencies such as flooding, a gas smell, or a power failure are transferred straight to your out-of-hours contractor line. Complaints, legal or conveyancing queries, and anything outside its remit are routed to the right team member with the details captured for an immediate callback.
Yes. RingDesk is UK GDPR compliant, and every call is logged, transcribed, and timestamped to give you a complete audit trail. That also helps demonstrate professional call handling for ARLA / NAEA compliance and client reporting.
Every plan starts with a 14-day free trial - a card is required to start, but nothing is charged until it ends, and no new number is needed. Pricing runs from an Essential plan at £20/month through to monthly plans at £49, £99, and £199 (ex-VAT), and most agencies settle on the Standard or Pro plan. You can view full pricing or start your free trial any time.
Still relying on voicemail?
Voicemail only captures the few clients who bother to leave a message. Most just hang up and go to the next agent. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today — card required, cancel anytime, no new number needed.
Or call our demo agency right now to experience it as your clients would.