RingDesk answers every call to your agency — viewing requests, valuation enquiries, tenant maintenance reports, and property queries — 24 hours a day, 7 days a week.
Call Harrington & Co and experience RingDesk exactly as your vendors, buyers, landlords, and tenants would. Book a valuation, enquire about a property, report a maintenance issue.
Answered 24/7 · Standard UK call rates · Harrington & Co is a fictional demo agency
From evening valuation requests to out-of-hours maintenance emergencies — RingDesk covers every common reason a vendor, buyer, landlord, or tenant calls your agency.
Captures the vendor's full details, property address, and preferred valuation timing. Ensures a valuer calls back on the next working day. Never lets a valuation request go unrecorded.
Takes the applicant's name, contact details, and preferred viewing time for a specific property. Logs the request in your CRM for your team to confirm.
Answers questions about current market conditions in your area — average prices, time to sell, whether now is a good time — based on your configured local knowledge.
When a vendor is ready to instruct, captures all their details and ensures a senior negotiator contacts them the same day.
Answers questions about available properties to let, rental pricing, deposit requirements, and referencing process.
Captures landlord details and the rental property address for a lettings appraisal. Routes to your lettings team.
Captures the tenant's name, property address, and full description of the issue. Categorises urgency and routes emergency maintenance calls to your out-of-hours contractor immediately.
Tenants or landlords calling about renewals are given guidance and the right team member's details are captured for follow-up.
Any caller reporting a potential emergency — flooding, gas smell, power failure — is immediately transferred to your emergency contractor line. Never managed by AI.
Vendor, buyer, landlord, or tenant complaints are taken seriously — details captured and a senior member of the team is flagged for immediate callback.
Calls relating to conveyancing, tenancy disputes, or legal matters are routed to the appropriate team member — the agent never advises.
RingDesk integrates directly with the UK's leading agency CRM and management platforms, so every enquiry flows into your records automatically.
Alto is the UK's most widely used estate agency CRM, owned by Zoopla and used by thousands of independent agencies. RingDesk integrates with Alto to log enquiries, create applicant records, and book viewings directly from every phone call.
Reapit is the leading agency management platform for larger independent and corporate estate agencies. RingDesk's Reapit integration enables full enquiry capture, applicant management, and property query handling at scale.
Street.co.uk is a modern, fast-growing agency platform with an excellent API. RingDesk connects to Street to create leads, log enquiries, and book viewings — all from calls that would previously have gone to voicemail.
Fixflo is the UK's market-leading property maintenance platform, used by letting agents and property managers to manage repair and maintenance requests. RingDesk routes all tenant maintenance calls to Fixflo, logging the issue with full details and urgency categorisation.
Jupix is widely used by letting agents and residential property management companies. RingDesk creates tenancy enquiries, maintenance reports, and landlord contact records in Jupix from every inbound call.
No CRM integration yet? RingDesk captures every enquiry in full and delivers it instantly by email and SMS to your team — ensuring no valuation request, viewing enquiry, or maintenance report goes unrecorded.
Estate agency is a competitive business. Vendors call multiple agencies. The first one to respond gets the instruction — and the commission. RingDesk ensures you're always first to respond.
A valuation request that goes to voicemail calls your competitor on Saturday morning. RingDesk answers, takes the details, and ensures your valuers follow up first thing.
Out-of-hours maintenance calls are the biggest frustration in lettings. RingDesk triages them — emergencies to your contractor immediately, routine issues logged for Monday.
See every enquiry, every viewing request, every maintenance call — with a complete transcript and outcome recorded in your dashboard.
Every call logged, transcribed, and timestamped. Demonstrates professional call handling for ARLA / NAEA compliance and client reporting.
No hardware. No number change. No disruption to your existing telecoms. Your agency number stays exactly where it is — we use call forwarding.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same — vendors and tenants call as normal.
We load your property knowledge, your team contacts, your out-of-hours emergency contractor, and your local market information. The agent sounds like an experienced member of your front desk.
Valuations logged, viewings booked, maintenance triaged — while your team focus on the deals in progress.
Most agencies on the Standard or Pro plan. Start free for 14 days.
No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.
Simple monthly allowance for small businesses with regular, predictable call volumes.
The everyday workhorse for busy businesses that need more minutes and better insights.
High-volume or multi-site businesses that need capacity, control, and dedicated support.
All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →
Start a 14-day free trial today — no credit card, no commitment, no new number needed.
Or call our demo agency right now to experience it as your clients would.