RingDesk answers every call to your health & safety training or consultancy business 24/7 — qualifying course and consultancy enquiries, capturing delegate numbers and quote requests, so no lead is lost while you're mid-course.
From a public-course booking to a 20-delegate on-site contract — RingDesk qualifies the enquiry, captures the delegate numbers and the detail your team need to quote, and makes sure a group booking never slips away.
Captures the course needed, the number of delegates and the location, and takes the caller's name, company and number for a tailored quote — your highest-value enquiry.
For your core courses, the agent confirms interest, takes roughly how many people and when, and collects the caller's details so the team can confirm dates and a price.
When a caller wants a place on a scheduled open course, the agent takes which course, how many delegates and their contact details so a place can be confirmed.
For safety consultancy or risk-assessment enquiries, the agent takes a bit about the business and what's needed, then the name, company and number for a consultant to call back.
When a caller asks whether a course is accredited, the agent confirms it can clarify accreditation for the specific course and takes their details so the team can send the detail and a quote.
Explains that pricing depends on the course, delegate numbers and whether it's on-site or public, and captures those details so the team can send an accurate quote.
Takes the course and the caller's preferred timeframe and location, and logs the request so the team can come back with available dates.
For anything else, the agent takes a clear message with the caller's name, company and number, so nothing is lost while your trainers are delivering a course.
A large on-site course for a workplace, with delegate numbers, is the enquiry worth most to you — it's prioritised and can be put through to you or flagged for a fast call back.
When a caller would rather talk to a person, the agent can transfer to your team, or take their details and the reason so you can call back with the context to hand.
If a caller needs something the agent can't resolve, it captures the full detail and arranges a call back rather than guessing — you always get the complete picture.
RingDesk sends every course and consultancy enquiry straight to your inbox and by SMS, with the full transcript in your dashboard — and integrates with your systems where one is available.
The moment a call ends, RingDesk emails you a clear summary — the course, delegate numbers, location, and the caller's contact details — so your team can quote and book fast.
A text lands on your mobile with the key detail of the enquiry, so a high-value group booking reaches you even when you're between sessions and away from your inbox.
Every call is recorded, transcribed and summarised in your RingDesk dashboard, so you can review the caller's exact words and track enquiries in one place.
Use a CRM or booking system? Where an integration is available, RingDesk can write enquiries straight into it. Where one isn't, email and SMS make sure nothing is ever missed.
A company arranging on-site first aid or fire safety training for a whole team is your most valuable call. If it goes to voicemail while you're delivering a course, it goes to the next provider. RingDesk makes sure you always answer.
You can't break off a training session to take a call. RingDesk picks up instantly, qualifies the enquiry and captures the delegate detail — so the booking is still yours.
Course, delegate numbers, on-site or public, and contact details — all captured, so your team can quote accurately without a second round of phone tag.
Buyers often research training in the evening. RingDesk answers around the clock, so an enquiry at 8pm is captured and waiting for you first thing.
Every call is recorded, transcribed and summarised, so you have the caller's exact requirements and can see which courses are driving the most enquiries.
No hardware. No new number. No disruption to your training schedule. Your business number stays exactly where it is.
Set conditional call forwarding so RingDesk answers when your trainers are in session, your line is busy, or a call comes in after hours. Your number stays the same.
We load your courses, accreditations, whether you offer on-site and public options, and how you price. The agent answers in your business's name and qualifies every enquiry.
Group bookings qualified, consultancy leads captured, high-value enquiries sent straight to you — while your trainers stay focused on the room.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
Most providers on the Standard plan. Start free for 14 days.
A 24/7 answered line for low-volume businesses. 60 minutes included, then 30p/min.
Simple monthly allowance for small businesses with regular, predictable call volumes.
The everyday workhorse for busy businesses that need more minutes and better insights.
High-volume or multi-site businesses that need capacity, control, and dedicated support.
All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →
Yes - tell me which course you are interested in, how many delegates, and whether you would like it at your workplace or on a public course, and I will take your name, company and number for a quote or a call back.
We do - let me know which one and roughly how many people and when, and I will take your details so the team can confirm dates and a price.
I can confirm the accreditation for the course you are interested in - tell me which one and I will take your details so the team can send the details and a quote.
Yes - on-site group training is one of the most popular options. Tell me the course, the number of delegates and your location, and I will take your details for a tailored quote.
Yes - tell me a bit about your business and what you need, and I will take your name, company and number for a consultant to call you back.
No. You keep your existing business number and simply set conditional call forwarding so RingDesk answers when your trainers are in session, your line is busy, or a call comes in out of hours - callers carry on ringing the same number.
Every enquiry is sent to you by email and SMS the moment the call ends, and every call is recorded, transcribed and summarised in your dashboard. Where you use a CRM or booking system with an available integration, enquiries can be written in there too.
Pricing is a simple monthly plan based on your call volume (prices ex-VAT) - see our pricing for current plans. Every plan includes a 14-day free trial: a card is required to start, but you won't be charged until the trial ends.
Still relying on voicemail?
Voicemail only captures the few enquirers who bother to leave a message. Most just hang up and go to the next business. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today — card required, cancel anytime, no new number needed.
Set up in under an hour. Your business number stays exactly where it is.