🍽️ Built for UK restaurants & hospitality

Never miss a booking. Ever.

RingDesk is an AI phone receptionist that answers every call to your restaurant — table bookings, dietary queries, opening hours, private hire enquiries — so your front-of-house team can focus on the guests already in the room.

Works with your existing phone number
ResDiary & OpenTable integration
24/7 — including Friday evenings
🍽️
Live call — The Harbour Kitchen
RingDesk Restaurant Reception AI
Live
HK
Good evening, thanks for calling The Harbour Kitchen. I'm the restaurant's virtual receptionist — how can I help?
👤
Hi, I'd like to book a table for 6 people this Saturday evening, around 7:30?
HK
Of course! Let me check availability for Saturday the 24th at 7:30pm for 6 guests... I have a table available. Can I take a name and contact number to confirm?
👤
It's Sarah Mitchell, 07712 345678.
HK
Perfect — I've got that booked for you, Sarah. You'll receive a confirmation text shortly. Is there anything else I can help with?
37%
of restaurant calls go unanswered during evening service
£8,000
average monthly revenue lost to missed bookings in a 60-cover restaurant
68%
of diners call to book even when online booking is available
24/7
coverage from 8am to midnight, every day of the week
🔔

Call our demo restaurant — right now

Call The Harbour Kitchen and experience RingDesk exactly as your diners would. Ask about the menu, book a table, enquire about private hire.

📞 01473 974827

Answered 24/7 · Standard UK call rates · The Harbour Kitchen is a fictional demo restaurant

What it handles

Every call your restaurant receives,
handled

From the Friday evening booking rush to mid-morning dietary queries — RingDesk covers every common reason a diner calls your restaurant.

🍽️ During service (when your team can't answer)
📅

Table bookings

Checks availability, takes name, party size, time, dietary needs. Confirms and logs the reservation to your booking system.

Confirmed in ResDiary or OpenTable
🌾

Dietary & allergen queries

Answers common allergen questions (nuts, gluten, dairy) from your menu — and flags complex queries to a manager. Reduces liability.

Answered from your menu
🎉

Private hire & events

Takes details of function enquiries — date, guest count, budget — and ensures a manager calls back with a proposal.

Enquiry logged, callback sent
✏️

Cancellations & amendments

Handles table cancellations and party size changes without needing staff involvement.

Updated in booking system
📞 General enquiries (all day)
🕐

Opening hours & last orders

Answers instantly from your configured hours, including bank holidays and seasonal variations.

Fully answered
📍

Directions & parking

Gives directions from common nearby landmarks and explains your parking situation.

Fully answered
🎁

Gift vouchers

Explains how to purchase and redeem, and directs callers to your voucher page or member of staff.

Directed to voucher page
🍷

Menus & pricing

Answers questions about your current menu, set menus, kids' options, and price range.

Fully answered from your menu
🔴 Smart escalation
😟

Food complaints

Takes caller details, acknowledges the issue warmly, and ensures a manager calls back within 2 hours.

Message logged, callback arranged
🚨

Serious allergen reactions

Any caller reporting a reaction is immediately transferred to a member of your management team.

Always transferred immediately
🎙️

Press & media

Takes contact details and routes to the owner or GM for response.

Always routed to leadership
Booking & POS integrations

Connects to your booking
& POS systems

RingDesk integrates directly with the UK's leading restaurant reservation and point-of-sale platforms, so bookings are confirmed and logged without any staff involvement.

OpenTable
Premium restaurants

The global leader for upmarket dining. RingDesk integrates via OpenTable's API to check and book tables at fine dining and hotel restaurants, keeping your diary accurate in real time.

  • Real-time availability from OpenTable diary
  • Guest preferences and notes captured
  • Automatic confirmation sent to diner
  • Integrates with OpenTable's loyalty features
Lightspeed Restaurant
POS + bookings

Lightspeed's cloud POS is used by thousands of UK hospitality venues. RingDesk can pull table availability and create bookings using Lightspeed's Reservation module.

  • Table availability from Lightspeed diary
  • Booking synced directly to POS
  • Works with Lightspeed's floor plan
  • Covers both walk-in and pre-booked tables
Tevalis
Group-friendly

Tevalis EPOS is popular with pub groups and multi-site operators. For venues using Tevalis, RingDesk can manage reservations and log enquiries via their management API.

  • Reservation capture and logging
  • Multi-site awareness for groups
  • Enquiry routing to the right venue
  • Works across the full Tevalis estate
Square for Restaurants
Growing fast

Square is increasingly popular with independent cafes, brunch spots, and casual dining. RingDesk integrates with Square's booking layer to capture reservations from phone calls automatically.

  • Booking creation via Square API
  • Menu and pricing queries from Square catalogue
  • Online order triage and store info
  • Gift card enquiries handled
Resdiary / Dojo / Zonal
And more

RingDesk also integrates with Zonal's EPoS (popular with larger pub groups and hotels), Dojo (growing fast in hospitality), and works as a standalone system when no third-party booking tool is in use.

  • Captures enquiries and bookings manually
  • Owner/manager receives email + SMS summary
  • Transcript logged in RingDesk admin dashboard
  • No third-party integration required to go live
📋

Also works standalone

If you don't use a booking system, RingDesk captures all the details and sends them straight to you by email and text.

No integration required Full transcript sent Email + SMS summary Works from day one
Revenue impact

Stops every missed booking
from costing you money

A restaurant missing 5 calls on a Friday evening loses an average of £600 in covers. Over a year, that's £30,000 in revenue that walked through a competitor's door instead.

💷

ROI from day one

At £99/month, RingDesk pays for itself the moment it captures a single Friday evening booking your team would have missed.

📊

Full call analytics

See every call, every booking captured, every inquiry handled — with sentiment analysis and outcome tracking in your dashboard.

🔁

Handles the peak

Friday and Saturday evenings are when you need it most and have the least capacity to answer. RingDesk is always available.

🍽️

Knows your restaurant

Menus, allergens, private hire capacity, events — all loaded into your AI agent so it sounds like a knowledgeable member of your team.

The Harbour Kitchen — Tonight
Live
Table booking — 4 covers, Sat 24th
Confirmed in ResDiary
Opening hours query
Answered instantly
Dietary query — nut allergy
Answered from menu
Private hire enquiry — 30 guests
Enquiry logged, callback sent
Cancellation — 2 covers, Friday
Amended in ResDiary
Getting started

Live in under an hour — no IT project required

No hardware. No new number. No disruption to your existing phone setup. Your restaurant number stays exactly where it is — we use call forwarding.

1

Forward your restaurant number

Set conditional forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same. Works with any phone provider.

2

Configure your restaurant agent

We load your menus, allergen information, opening hours, special events, and booking rules. Your AI agent sounds like a knowledgeable member of your front-of-house team.

3

Every call answered, every booking captured

From the next call you receive, RingDesk handles it. Bookings confirmed, questions answered, enquiries logged. Your team focus on your guests.

Pricing for restaurants

Simple pricing for restaurants

Start free for 14 days. No credit card. No new number needed.

Pay As You Go
30p/min

No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.

  • Billed per second, 30s minimum
  • 1 venue, 1 number
  • All industry templates
  • Call transcripts
  • Smart call transfer
  • Email support
Start free trial
Starter
£49/mo

Simple monthly allowance for small businesses with regular, predictable call volumes.

  • 300 minutes per month
  • 1 venue, 1 number
  • All industry templates
  • Call transcripts
  • Smart call transfer
  • Email support
Start free trial
Pro
£199/mo

High-volume or multi-site businesses that need capacity, control, and dedicated support.

  • 1,800 minutes per month
  • Multiple locations & numbers
  • All industry templates
  • Call transcripts
  • Advanced analytics
  • Dedicated onboarding & SLA support
Start free trial

All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →

Free trial for restaurants

Stop losing bookings to voicemail

Start a 14-day free trial today — no credit card, no commitment, no new number needed.

Or call our demo restaurant right now to experience it as your diners would.

Your number stays unchanged
Live in under an hour
ResDiary & OpenTable integration
UK GDPR compliant