RingDesk is an AI phone receptionist that answers every call to your restaurant — table bookings, dietary queries, opening hours, private hire enquiries — so your front-of-house team can focus on the guests already in the room.
Call The Harbour Kitchen and experience RingDesk exactly as your diners would. Ask about the menu, book a table, enquire about private hire.
Answered 24/7 · Standard UK call rates · The Harbour Kitchen is a fictional demo restaurant
From the Friday evening booking rush to mid-morning dietary queries — RingDesk covers every common reason a diner calls your restaurant.
Checks availability, takes name, party size, time, dietary needs. Confirms and logs the reservation to your booking system.
Answers common allergen questions (nuts, gluten, dairy) from your menu — and flags complex queries to a manager. Reduces liability.
Takes details of function enquiries — date, guest count, budget — and ensures a manager calls back with a proposal.
Handles table cancellations and party size changes without needing staff involvement.
Answers instantly from your configured hours, including bank holidays and seasonal variations.
Gives directions from common nearby landmarks and explains your parking situation.
Explains how to purchase and redeem, and directs callers to your voucher page or member of staff.
Answers questions about your current menu, set menus, kids' options, and price range.
Takes caller details, acknowledges the issue warmly, and ensures a manager calls back within 2 hours.
Any caller reporting a reaction is immediately transferred to a member of your management team.
Takes contact details and routes to the owner or GM for response.
RingDesk integrates directly with the UK's leading restaurant reservation and point-of-sale platforms, so bookings are confirmed and logged without any staff involvement.
The UK's leading restaurant reservation system for independents and pub groups. RingDesk checks live availability and creates confirmed bookings directly in ResDiary without staff involvement.
The global leader for upmarket dining. RingDesk integrates via OpenTable's API to check and book tables at fine dining and hotel restaurants, keeping your diary accurate in real time.
Lightspeed's cloud POS is used by thousands of UK hospitality venues. RingDesk can pull table availability and create bookings using Lightspeed's Reservation module.
Tevalis EPOS is popular with pub groups and multi-site operators. For venues using Tevalis, RingDesk can manage reservations and log enquiries via their management API.
Square is increasingly popular with independent cafes, brunch spots, and casual dining. RingDesk integrates with Square's booking layer to capture reservations from phone calls automatically.
RingDesk also integrates with Zonal's EPoS (popular with larger pub groups and hotels), Dojo (growing fast in hospitality), and works as a standalone system when no third-party booking tool is in use.
If you don't use a booking system, RingDesk captures all the details and sends them straight to you by email and text.
A restaurant missing 5 calls on a Friday evening loses an average of £600 in covers. Over a year, that's £30,000 in revenue that walked through a competitor's door instead.
At £99/month, RingDesk pays for itself the moment it captures a single Friday evening booking your team would have missed.
See every call, every booking captured, every inquiry handled — with sentiment analysis and outcome tracking in your dashboard.
Friday and Saturday evenings are when you need it most and have the least capacity to answer. RingDesk is always available.
Menus, allergens, private hire capacity, events — all loaded into your AI agent so it sounds like a knowledgeable member of your team.
No hardware. No new number. No disruption to your existing phone setup. Your restaurant number stays exactly where it is — we use call forwarding.
Set conditional forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same. Works with any phone provider.
We load your menus, allergen information, opening hours, special events, and booking rules. Your AI agent sounds like a knowledgeable member of your front-of-house team.
From the next call you receive, RingDesk handles it. Bookings confirmed, questions answered, enquiries logged. Your team focus on your guests.
Start free for 14 days. No credit card. No new number needed.
No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.
Simple monthly allowance for small businesses with regular, predictable call volumes.
The everyday workhorse for busy businesses that need more minutes and better insights.
High-volume or multi-site businesses that need capacity, control, and dedicated support.
All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →
No. Your number stays exactly where it is. You set up conditional call forwarding so RingDesk answers when your line is busy or unanswered, and it works with any phone provider. Most restaurants are live in under an hour.
It takes table bookings, answers dietary and allergen queries from your menu, handles cancellations and amendments, logs private hire and event enquiries, and answers everyday questions about opening hours, last orders, directions, parking, menus and gift vouchers. It is loaded with your menus, allergen information, hours and booking rules so it sounds like a knowledgeable member of your front-of-house team.
Yes. RingDesk integrates with ResDiary, OpenTable, Lightspeed Restaurant, Tevalis, Square for Restaurants, Zonal and Dojo, checking live availability and creating confirmed bookings without staff involvement. If you don't use a booking system, it works standalone and sends every booking and enquiry to you by email and text.
It escalates sensibly. Food complaints have details taken and a manager call-back arranged, anyone reporting a serious allergen reaction is transferred to your management team immediately, and press or media enquiries are routed to the owner or GM. You can configure smart call transfer so the right person is reached.
Yes. RingDesk is UK GDPR compliant. Every call is transcribed and logged in your admin dashboard with sentiment analysis and outcome tracking, so you have a clear record of what was said and what was actioned.
Every plan starts with a 14-day free trial, no credit card and no new number needed. After that you can pay as you go at 30p per minute, or choose a monthly plan from £49 (Starter) through £99 (Standard) to £199 (Pro). Prices are shown ex-VAT, and at £99 a month RingDesk pays for itself the moment it captures a single Friday evening booking your team would have missed.
Still relying on voicemail?
Voicemail only captures the few diners who bother to leave a message. Most just hang up and go to the next restaurant. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today — no credit card, no commitment, no new number needed.
Or call our demo restaurant right now to experience it as your diners would.