RingDesk handles 300–1,200 calls per month for dental practices — appointment booking, NHS vs private queries, emergency triage and FAQs — so your reception team can focus on patients in the chair.
Call Riverside Dental Practice and experience RingDesk exactly as your patients would. Book an appointment, ask about NHS vs private, enquire about pricing.
Answered 24/7 · Standard UK call rates · Riverside Dental is a fictional demo practice
From the 8am appointment rush to after-hours enquiries — RingDesk covers every common reason a patient calls your practice.
Checks the next available slots for the requested treatment type, confirms name, date of birth, and contact number. Creates the appointment in your practice management system.
Handles cancellations gracefully, offers the next available slot to rebook immediately, and frees up the time in your diary.
Walks new patients through the registration process — forms, medical history questionnaire, and first appointment booking.
Takes the patient's name, medication, and GP details, and ensures a clinician calls back to authorise.
Explains clearly which treatments you offer under NHS Band 1/2/3, and what the equivalent private cost would be. Never gives clinical advice.
Answers questions about check-ups, hygienist appointments, teeth whitening, Invisalign, implants — from your configured price list.
Explains any payment plan or spread-payment options your practice offers.
Adds patients to the waiting list for a specific treatment and explains what happens next.
Any patient reporting acute pain, a broken tooth, or a lost crown is immediately transferred to your emergency line or on-call clinician.
Patients calling about swelling, bleeding, or pain after a recent procedure are transferred to a clinician — not managed by AI.
The agent never provides clinical opinion. Any question requiring professional judgement is escalated immediately.
RingDesk integrates directly with the UK's leading dental practice management platforms, so appointments flow straight into your diary.
SOE is the UK's most widely used dental practice management system, with over 6,000 practices. RingDesk integrates directly with SOE to book appointments, check availability, and log patient enquiries.
Dentally is the fastest-growing cloud-based practice management platform in the UK. Its open API makes integration fast and reliable, with no on-premise software required.
Exact is SOE's enterprise platform for larger group practices and dental corporates. Full two-way integration enables appointment booking, patient lookup, and diary management at scale.
Carestream R4+ is widely used in the UK for both NHS and private practices. RingDesk connects via Carestream's scheduling module to create and manage appointments.
Iplato's PatientConnect is the UK's leading patient communication platform, used by thousands of dental practices for appointment reminders and recalls. RingDesk triggers confirmation messages automatically after every booked call.
No practice management system integration? No problem. RingDesk captures all appointment requests, sends a detailed email and text to your practice manager, and keeps a full transcript in your dashboard.
Your reception team costs £25,000–£35,000 a year. They spend a significant portion of each day answering calls that could be handled automatically. RingDesk costs £99/month.
RingDesk handles the majority of routine calls at £99/month — a 97% reduction in the cost of managing those calls versus a full-time receptionist.
The agent never gives clinical advice. Any question requiring professional judgement is escalated immediately to a qualified member of your team.
Every call transcribed and logged. Your practice manager can review any interaction, see patterns in patient enquiries, and demonstrate consistent call handling.
Call volume peaks at 8am — before your reception team is fully ready. RingDesk answers every call from 7am so no patient is left holding.
No hardware. No number change. No disruption to your existing telecoms. Your practice number stays exactly where it is.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same.
We load your treatment list, pricing, clinician schedules, NHS/private split, and escalation rules. The agent sounds like a knowledgeable member of your reception team.
Appointments booked, pricing explained, emergencies escalated — immediately and consistently.
Most practices on the Standard or Pro plan. Start free for 14 days.
No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.
Simple monthly allowance for small businesses with regular, predictable call volumes.
The everyday workhorse for busy businesses that need more minutes and better insights.
High-volume or multi-site businesses that need capacity, control, and dedicated support.
All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →
Handle the routine calls automatically. Free your team for the patients already in the practice.
Or call our demo practice right now to hear exactly how it sounds.