RingDesk answers every call while you're on a job - new enquiries, quotes, emergency callouts and bookings - so a missed call never becomes a job that went to the next firm on the list.
Call Ashcroft Plumbing & Heating and hear RingDesk exactly as your customers would. Ask for a quote, book a boiler service, or report an emergency and hear it triage.
Answered 24/7 · Standard UK call rates · Ashcroft Plumbing & Heating is a fictional demo business
From a new enquiry while you're up a ladder to an emergency callout at 9pm - RingDesk covers every common reason a customer rings a plumber, electrician, heating engineer or roofer.
Captures the job, the address, and the customer's details, checks your availability, and books a visit or a quote - so the lead is yours before they ring the next firm.
Takes a clear description of the work, photos where useful, and the customer's contact details, then books a survey or flags it for you to price up.
Offers your real available slots, books the appointment, and texts the customer a confirmation - no back-and-forth voicemails.
Recognises returning customers, takes their next job, and books them straight back in - keeping your regulars loyal.
Answers your standard callout fee, hourly rate, or minimum charge instantly from your configured price list.
Gives indicative pricing for common jobs - a boiler service, a new consumer unit, a tap swap - and offers to book a firm quote.
Confirms whether you cover the caller's postcode and books them in, or politely declines work outside your patch.
Explains your next available slot and typical lead times, so customers know what to expect before they book.
A gas leak, a burst pipe flooding a property, or an electrical danger is recognised instantly and transferred straight to you or your on-call number.
Calls about a job in progress, a warranty, or a problem with recent work are routed to you or logged with a call-back arranged.
If a caller wants a job outside your trade or patch, the agent says so clearly and, where you like, points them elsewhere - no wasted callbacks.
RingDesk works with the field-service and job-management tools tradespeople actually use, so every booking and enquiry flows straight into your diary - no evening admin.
ServiceM8 is a favourite with plumbers, electricians and HVAC trades. RingDesk creates jobs, books appointments, and logs new enquiries straight into your ServiceM8 diary.
Commusoft is built for heating, plumbing and gas firms running multiple engineers. RingDesk books jobs and captures enquiries directly into Commusoft.
Tradify is popular with sole traders and small teams. RingDesk logs new enquiries and books jobs into Tradify so nothing slips through while you're on site.
Running Jobber, Payaca or a similar quoting and job tool? RingDesk captures the enquiry and books the visit so your pipeline stays full without the phone tag.
For larger M&E and facilities firms on simPRO or Joblogic, RingDesk books reactive jobs and logs enquiries against the right customer and site automatically.
No job software? No problem. RingDesk captures every job detail and sends an instant email and SMS straight to your phone with everything you need to confirm the work.
When a customer needs a job doing, they ring down the list until someone answers. The first to pick up gets the work. RingDesk makes sure that's always you - even when you're on the tools.
Under a sink, up a ladder, or driving between jobs - RingDesk answers immediately and captures the work before the caller tries the next number.
Evenings and weekends are when boilers fail and pipes burst. RingDesk answers 24/7 and escalates the genuine emergencies straight to you.
Call analytics show your busiest job types, your most common enquiries, and the hours the calls come in - so you can plan and price better.
A single job captured from a call that would have rung out usually covers more than a month of RingDesk.
No hardware. No new number. Keep the mobile or landline your customers already ring - RingDesk just picks up when you can't.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Customers keep calling the same number they always have.
We load your services, callout charge, areas covered, working hours, and your emergency rules. The agent knows your rates and how to triage the urgent stuff.
New work booked, quotes logged, emergencies transferred straight to you - while you stay on the tools.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
Yes. You keep the number your customers already ring. You simply set conditional call forwarding so RingDesk answers when your line is busy or unanswered - so nothing changes for your customers and you never miss a call while you're on a job.
It takes new job enquiries and quote requests, books site visits and appointments, answers your callout charge and typical job pricing from your price list, confirms the areas you cover, and triages emergencies - the everyday reasons customers ring a plumber, electrician, heating engineer or roofer.
You set the rules. A gas leak, a burst pipe flooding a property, or an electrical danger is recognised and transferred immediately to your mobile or on-call number, and the agent can tell the customer what to do in the meantime - turn off the stopcock, don't touch the fuse board, and so on.
Yes. RingDesk works with ServiceM8, Commusoft, Tradify, Jobber, Payaca, simPRO and Joblogic so jobs and bookings flow straight into your diary. No software? It captures every detail and sends an instant text and email to your phone instead.
Not at all - sole traders get the most out of it. When you're on the tools you physically can't answer, and that's exactly when the next job comes in. An Essential plan at £20/month keeps your line answered for a fixed low cost, and a single captured job usually pays for months.
Plans start at £49 a month, with busier firms on Standard at £99 a month for 750 minutes, plus an Essential plan at £20/month (prices ex-VAT). Every plan includes a 14-day free trial - card required to start, but nothing is charged until it ends.
Still relying on voicemail?
Voicemail only captures the few callers who bother to leave a message. Most just hang up and go to the next business. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today - card required, cancel anytime, no new number needed.
Or ring our demo trade right now to hear it exactly as your customers would.