RingDesk is an AI phone receptionist built for gyms and fitness studios. It handles membership enquiries, class bookings, PT availability, opening hours and more - then logs everything so your team never misses a lead.
Call our fictional demo gym and experience RingDesk exactly as your members would. Ask about membership pricing, enquire about classes, request a tour - it handles it all.
Calls answered 24/7 · Standard UK call rates apply · This is a fictional gym for demonstration purposes
Gyms and fitness studios lose revenue every day through unanswered calls, wasted staff time, and enquiries that go cold. RingDesk fixes all three.
Someone rings at 7pm to ask about joining. Nobody picks up. They try the gym down the road instead. With 72% of enquiries arriving outside staffed hours, this happens dozens of times a week - and you never know about it.
Your reception team field the same questions all day long - what time does the spin class start, is the pool open on Sunday, when does the gym close on bank holidays. That time should be spent giving members a great experience face to face.
A prospective member rings on a Saturday afternoon, gets voicemail, leaves no message, and moves on. RingDesk answers, gathers their details, explains the membership options, and books them in for a tour - before the weekend is over.
From early morning enquiries to late-night messages - RingDesk covers every common reason a member or prospect calls your gym.
Explains all membership tiers, monthly costs, contract lengths, and any current promotions - tailored to your gym's exact offering.
Tells prospects about your trial offer, what's included, and books them in for an induction or tour with the right team member.
Takes the member's name, confirms eligibility, and explains the guest pass process - including any day rate or terms that apply.
Records the member's request to pause their membership, confirms eligibility based on your policy, and routes to the right team to process.
Handles cancellation requests sensitively - explains the notice period, confirms what needs to happen next, and takes contact details for the membership team.
Explains corporate or multi-person options and passes the enquiry to a team member to discuss the best deal.
Answers questions about when specific classes run, what sessions are on today or this week, and how to check the latest schedule.
Explains PT packages, which trainers are available, and takes details so a trainer can call back to schedule a session.
Takes the member's name and the class they need to cancel, and directs them to your online booking system for immediate changes.
Instantly answers questions about opening times, holiday hours, and early or late access for different membership tiers.
Tells callers what equipment, studios, pools, or sauna facilities you have - so they know exactly what they're joining before they visit.
Provides directions, parking information, and the nearest public transport links - especially useful before a first visit.
Takes details of the reported fault and routes directly to your facilities team so it can be logged and actioned quickly.
Acknowledges the concern professionally, takes the caller's details, and ensures a manager calls them back the same day.
Any report of a safety concern or medical situation is immediately escalated to on-site staff. Never handled by AI.
Every call follows a consistent, intelligent process - whether it's 6am before the gym opens or 11pm when the last member has left.
Your existing gym number, unchanged
In your gym's name, within 1 second
Identifies the query from natural conversation
Answers, logs, or escalates based on your rules
Membership pricing, opening hours, class timetables, PT info - answered immediately from your configured knowledge base.
Membership enquiries and tour requests captured, named, and sent straight to your CRM or gym management system.
Complaints, safety incidents, and urgent calls instantly connected to your team - no delay, no voicemail.
RingDesk integrates with the UK's leading gym management platforms so membership enquiries and booking requests flow into your systems automatically.
The world's largest fitness platform, widely used by UK boutique studios and large gym chains. RingDesk connects via the Mindbody API to check class availability, log leads, and book trials.
Built for boutique studios and gyms. RingDesk integrates with Glofox to surface class schedules, membership plans, and push new leads directly into your pipeline.
A UK-built gym management system widely used by independent gyms and leisure centres. RingDesk connects via ClubRight's API to handle membership questions and capture leads.
Popular with CrossFit boxes, martial arts studios, yoga studios, and independent gyms. RingDesk integrates with TeamUp to surface class details and log enquiries.
RingDesk works standalone too - logging calls, capturing leads, and sending you a daily summary by email or SMS. No integration required to get started.
Running more than one gym? RingDesk scales across your whole group - a single dashboard, consistent member experience, and volume pricing for chains and franchise operators.
Group management sees all locations in one dashboard. Each gym keeps its own name, timetable, pricing, and staff contacts.
See enquiry volumes and conversion rates across all sites in real time. Identify your busiest call periods and best-performing locations.
Ensure every site in your group handles calls the same way - same tone, same escalation rules, same quality every time.
Gym groups and franchise operators qualify for significant discounts. One invoice, one contract, one account manager across all sites.
Your members trust you with their personal data. RingDesk is designed to handle calls responsibly - full UK GDPR compliance, no data shared with third parties, and always a human option available.
The moment RingDesk detects any report of a safety or medical concern on-site, it immediately transfers to your team. It never attempts to handle these calls itself.
All data processed and stored in the UK. Full compliance with UK GDPR and the DPA 2018. Data Processing Agreement available on request.
Member call data is never used for marketing or shared outside your account. Your members' conversations stay private.
Every call is transcribed and logged with a timestamp. Your team can review any interaction at any time from the dashboard.
Callers can always request to speak to a person. RingDesk supplements your team - it doesn't replace them.
Set how long transcripts and call records are kept. Delete specific records at any time in line with your privacy policy.
Every call starts with a clear AI disclosure so members always know they are speaking with an automated assistant.
No hardware. No number change. No disruption to your existing phone setup. Your gym number stays exactly where it is - we use call forwarding.
Set call forwarding from your existing number to RingDesk - either via a short code dialled from the handset, or through your phone provider's portal. Your number is untouched and still rings to reception during staffed hours if you prefer.
We set up your virtual receptionist with your gym's name, staff contacts, opening hours, membership pricing, class timetable, and facility FAQs. Our AI crawls your gym website to build the knowledge base automatically - no manual data entry.
From the next call your gym receives, RingDesk handles it - answering questions, logging new member leads, booking tours, and escalating anything that needs a human. You stop losing business to unanswered phones.
Start free for 14 days. No credit card needed. Gym groups and chains qualify for volume pricing - contact us.
No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.
Simple monthly allowance for small businesses with regular, predictable call volumes.
The everyday workhorse for busy businesses that need more minutes and better insights.
High-volume or multi-site businesses that need capacity, control, and dedicated support.
All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →
Start a 14-day trial today - no credit card, no commitment, no new number needed.
Or call our demo gym right now to experience it exactly as your members would.