💅 Built for salons, spas & wellness

Your stylists stay with their clients.
Every call still gets answered.

RingDesk is an AI receptionist that handles appointment bookings, pricing questions, and cancellations while your team are with their clients — so your chairs stay full and no booking goes to voicemail.

Works with your existing salon number
Fresha & Treatwell integration
24/7 — including evenings & weekends
BH
Live call — Botanica Hair & Beauty
RingDesk AI Reception
Live
BH
Good afternoon, Botanica Hair and Beauty — how can I help you today?
👤
Hi, I'd like to book in for a cut and colour with Sophie if possible?
BH
Of course! Sophie has availability this Thursday at 2pm or Saturday at 10:30am — which would work better for you?
👤
Saturday at 10:30 would be perfect.
BH
Lovely — can I take your name and a contact number to confirm the booking?
73%
of salon appointment calls go unanswered while staff are with clients
£340
average lost monthly revenue per stylist from missed booking calls
62%
of clients book by phone, even when online booking is available
Fri–Sat
peak booking call time — when your team is at its busiest
💅

Call our demo salon — right now

Call Botanica Hair & Beauty and experience RingDesk as your clients would. Book an appointment, ask about pricing, enquire about specific stylists.

📞 01473 943725

Answered 24/7 · Standard UK call rates · Botanica is a fictional demo salon

What it handles

Handles every call
your salon receives

From appointment bookings to pricing questions to smart escalation — RingDesk covers every call type while your team stay focused on their clients.

📅 Appointment calls (while your team are with clients)
📅

Appointment booking

Checks availability for the requested service and stylist, takes name and contact number, confirms the booking and sends a reminder. Creates the appointment directly in Fresha or Treatwell.

Booked directly in your system
🔄

Cancellations & reschedules

Handles cancellations warmly, offers the next available slot immediately, and updates your calendar. Reduces no-shows by offering immediate rescheduling.

Calendar updated instantly
✂️

Stylist-specific requests

Handles requests for a particular team member — checks their diary and offers available slots without interrupting them mid-client.

Stylist diary checked live
🎉

Group & party bookings

Captures enquiries for hen parties, birthday groups, and corporate bookings — takes all details and ensures the owner or manager follows up.

Enquiry logged, callback sent
💷 Pricing & service enquiries
💇

Treatment menu and pricing

Answers questions about your full service menu — haircuts, colours, highlights, balayage, nails, lashes, treatments — from your configured price list.

Answered from your price list
🧪

Patch test requirements

Explains your patch test policy for colour treatments, the timing required, and how to book a patch test appointment.

Policy explained clearly
🛍️

Product enquiries

Answers questions about the brands you use and stock, and whether products can be purchased in-salon or online.

Fully answered
🎁

Gift vouchers

Explains how to purchase and redeem gift vouchers, and any restrictions on their use.

Fully answered
🔴 Smart escalation
💬

Complaints

Takes the caller's details and concern, acknowledges warmly, and ensures the salon owner or manager calls back promptly.

Message taken + callback arranged
🚨

Allergic reactions

Any caller reporting a reaction to a treatment is immediately transferred to a senior team member — never managed by AI.

Always transferred immediately
💼

Complex consultations

Significant colour corrections, extensions consultations, or bridal packages are routed to the appropriate specialist.

Routed to specialist
Booking platform integrations

Connects to your
booking platform

RingDesk integrates with the UK's leading salon booking systems so phone appointments land directly in your calendar — no manual entry, no missed bookings.

Treatwell
High-traffic marketplace

Treatwell is the UK's largest beauty marketplace with millions of monthly users. For salons using Treatwell's management system, RingDesk handles direct phone bookings and syncs them to your Treatwell diary to keep everything in one place.

  • Phone bookings synced to Treatwell diary
  • Prevents double-booking across channels
  • Service availability reflected in real time
  • Works alongside Treatwell's online booking
Vagaro
All-in-one platform

Vagaro is popular with salons and spas that want an all-in-one management system. RingDesk integrates with Vagaro's booking API to capture phone appointments and create them automatically in your calendar.

  • Real-time slot availability from Vagaro
  • Appointment created with all service details
  • Client record matched or created
  • Works with Vagaro's class scheduling too
Phorest
Salon groups

Phorest is widely used by high-end salons and multi-location chains. Its open API gives RingDesk full access to appointments, client records, and staff schedules — ideal for salons with multiple team members and complex diaries.

  • Stylist-specific availability and booking
  • Client history accessible for personalisation
  • Multi-location aware for groups
  • Recall and rebooking triggers supported
Timely
Modern & flexible

Timely is a cloud-based booking system used by independent salons and spa businesses. RingDesk's integration captures phone bookings and creates them in Timely without any manual data entry from your team.

  • Live availability checking
  • Booking created with full service details
  • Client records created automatically
  • Works with Timely's reminder system
Standalone / no system
No integration needed

Not using a booking system? RingDesk captures all appointment details and sends an instant email and SMS to you or your front desk so no booking is ever lost.

  • Full appointment details by email & SMS
  • Client name, number, service, and preferred time captured
  • Transcript stored in your RingDesk dashboard
  • Works from day one — no setup required

Also works with your existing number — no need to change your phone number, no app for clients to download.

RingDesk answers calls made to your existing salon number.

Keep your existing number No app required Works day one UK GDPR compliant
Why salons choose RingDesk

Fill your chairs.
Stop missing bookings.

The average busy stylist has 3-4 missed booking calls per day while they're with a client. That's 15-20 missed bookings a week — empty slots that could have been filled.

💺

Fill every slot

Every missed call is a potential empty chair. RingDesk catches them all and books them in while you're focused on the client in front of you.

📊

Know your busiest times

See exactly when calls come in, which services are most requested, and which team members are most in demand — all in your dashboard.

🔁

Reduce no-shows

When RingDesk books the appointment, it immediately sends a confirmation. Automated reminders go out the day before — fewer no-shows, fuller columns.

💷

Pay for itself instantly

One filled appointment from a call that would have gone to voicemail covers RingDesk's cost for the entire month.

Botanica Hair & Beauty — This week
Live
Cut & colour — Emily Carter, Sat 10:30 Sophie
Booked via Fresha
Lash lift enquiry — pricing answered
Answered instantly
Cancellation — Mrs Thompson
Rescheduled to Mon 2pm
Hen party enquiry — 8 people
Enquiry logged, callback sent
Gel nails — next available Fri 3pm
Booked via Fresha
Getting started

Live in under an hour — no IT project required

No hardware. No number change. No disruption to your existing salon phone. Your number stays exactly where it is — we use call forwarding.

1

Forward your salon number

Set conditional call forwarding so RingDesk answers when the line is busy or unanswered. Your number stays the same.

2

Configure your salon agent

We load your full service menu, pricing, team members and their specialisms, opening hours, and booking rules. It sounds like a knowledgeable member of your reception team.

3

Fully booked, all the time

From the next call you receive, RingDesk handles it. Bookings confirmed, questions answered, cancellations rescheduled. Your team stays with their clients.

Pricing for salons

Pricing for salons

Most salons on the Starter or Standard plan. Start free for 14 days.

Pay As You Go
30p/min

No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.

  • Billed per second, 30s minimum
  • 1 venue, 1 number
  • All industry templates
  • Call transcripts
  • Smart call transfer
  • Email support
Start free trial
Starter
£49/mo

Simple monthly allowance for small businesses with regular, predictable call volumes.

  • 300 minutes per month
  • 1 venue, 1 number
  • All industry templates
  • Call transcripts
  • Smart call transfer
  • Email support
Start free trial
Pro
£199/mo

High-volume or multi-site businesses that need capacity, control, and dedicated support.

  • 1,800 minutes per month
  • Multiple locations & numbers
  • All industry templates
  • Call transcripts
  • Advanced analytics
  • Dedicated onboarding & SLA support
Start free trial

All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →

Free trial for salons

Keep your chairs full. Let RingDesk answer the phone.

Start a 14-day free trial today — no credit card, no commitment, no new number needed.

Or call our demo salon right now to hear exactly how it sounds.

Your salon number unchanged
Live in under an hour
Fresha & Treatwell integration
UK GDPR compliant