🏕️ Built for UK campsites & holiday parks

Never miss a
booking again.

RingDesk is an AI phone receptionist for campsites and holiday parks. It takes pitch bookings, handles restaurant reservations, answers facilities questions, and gives directions - 24 hours a day, even at the height of summer.

Takes real bookings via your existing system
Works with your current phone number
Handles pitch & restaurant bookings
🏕️
Live call — Fernwood Holiday Park
RingDesk AI Receptionist
Live
CH
Hi, welcome to Fernwood Holiday Park! I'm Rosie. I can help you book a pitch, reserve a table at The Ridge, or answer any questions. How can I help?
👤
Hi, I'd like to book a pitch for next weekend - it's a caravan, two of us.
CH
Great choice! Will you need electric hook-up, and are you bringing a dog?
👤
Yes to electric, and yes we do have a dog!
CH
Perfect - dogs are very welcome. I have an electric hook-up pitch available from Friday. Shall I go ahead and book that?
65%
of campsite calls are booking enquiries or availability checks
3x
call volume increase during peak summer weekends
40%
of calls come outside of reception opening hours
24/7
coverage including evenings, bank holidays and off-season
🏕️

Try Fernwood Holiday Park — live, right now

Call our fictional demo campsite and experience RingDesk exactly as your guests would. Try booking a pitch, reserving a table at The Ridge, or ask about the facilities.

📞 01473 974833

Calls answered 24/7 · Standard UK call rates apply · Fernwood Holiday Park is a fictional demo venue

What it handles

Every type of campsite call,
handled automatically

From summer booking rushes to late-night arrivals, RingDesk covers every common reason a guest or prospective visitor calls your site.

⛺ Pitch & glamping bookings
🚌

Caravan & motorhome pitches

Checks availability, confirms EHU requirements, asks about vehicle length and party size, and completes the booking directly into your system.

Booking taken end-to-end

Tent pitches

Takes arrival date, number of nights, party size and whether they have a dog. Confirms pitch availability and secures the booking.

Booking taken end-to-end
🛖

Glamping & pods

Describes what's included in each glamping option, checks dates, confirms what's provided (bedding, kitchen etc.) and takes the reservation.

Booking taken end-to-end
🍽️ Restaurant & bar reservations
🍽️

Table reservations

Takes party size, preferred date and time, and any dietary requirements. Books the table and sends a confirmation. Great for on-site restaurants like The Ridge.

Table reserved instantly
🍺

Menu & opening hours

Answers questions about what's on, dietary options, opening times, and whether walk-ins are available on a given date.

Fully answered
🎂

Special occasions & groups

Takes enquiries for birthday meals, family gatherings or large group bookings, and connects the caller with the right person for special arrangements.

Enquiry logged for follow-up
📞 General enquiries (all day, every day)
🐕

Dog & pet policy

Confirms dogs are welcome, explains lead rules, where dogs can and can't go, and whether there's a charge. One of the most frequently asked questions.

Fully answered
🚿

Facilities & amenities

Answers questions about showers, toilets, laundry, Wi-Fi, the site shop, children's play area, bike hire, and any other on-site services.

Fully answered
🕐

Check-in & check-out

Confirms arrival and departure times, explains early check-in options, and what to do on arrival including late arrivals after reception closes.

Fully answered
🗺️

Directions & parking

Gives clear directions by road, SatNav postcode, nearest train station, and where to park on arrival. Especially useful for rural or hard-to-find sites.

Fully answered
🔥

Campfires & BBQs

Explains the site's fire policy, whether campfires are permitted, what fire equipment is allowed, where to buy wood, and the BBQ rules.

Fully answered
🌿

Local attractions & activities

Recommends nearby attractions, walking routes, cycle paths, boat hire, beaches, pubs and restaurants — tailored to your site's location.

Fully answered
🔴 Smart escalation (always to a human)
🆘

On-site emergencies

Any emergency - medical, fire, or safety concern - is immediately transferred to your on-call number. Never handled by AI alone.

Always escalated immediately
💬

Complaints

Takes the caller's details and concern, acknowledges them warmly, and ensures a member of the team calls back within your agreed timeframe.

Message taken + callback arranged
🏕️

Large group & rally bookings

For bookings of 6 or more pitches, rallies or club groups, the AI takes contact details and routes to the site manager for a personalised quote.

Routed to site manager
How it works

From ring to booking in under a minute

Every call follows a consistent, intelligent process - whether it's the August bank holiday weekend or a quiet Tuesday in February.

📞

Guest calls

Your existing site number, unchanged

🎙️

RingDesk answers

In your site's name, within 1 second

🧠

Understands request

Booking, enquiry, or escalation?

Resolves instantly

Answers, books, or routes to your team

📋
Takes the booking

Pitch availability checked in real time. Booking confirmed and logged to your system automatically.

Answers directly

Facilities, directions, dog policy, check-in times, local attractions - answered instantly from your knowledge base.

🔴
Transfers to staff

Emergencies, complaints, and large group bookings connected to your team immediately - no message lag.

Booking system integrations

Connects to the booking platform
your site already uses

RingDesk integrates with the most popular campsite and holiday park booking platforms, so pitch availability is checked live and bookings are confirmed in real time.

Campsite.co.uk
UK specialist

One of the UK's dedicated campsite booking platforms. RingDesk queries your Campsite.co.uk availability and takes phone bookings that flow straight into your calendar.

  • Live availability check by pitch type
  • Phone bookings sync to your calendar
  • Guest details captured and stored
  • Confirmation message to caller
FareHarbor
Activity & camping

Popular with campsites and outdoor activity businesses. RingDesk uses the FareHarbor API to check availability, collect guest details and create confirmed reservations.

  • Availability and capacity checking
  • Reservation creation with custom fields
  • Works for pitches, glamping and activities
  • Guest confirmation email triggered
SimplyBook.me
Flexible platform

A flexible booking system used by campsites, holiday parks and glamping businesses. Supports pitch bookings, table reservations and activity slots via a clean API.

  • Pitch, table and activity bookings in one
  • Custom service categories per site
  • Waitlist management for full pitches
  • Seasonal pricing rules respected
RezExpert
Holiday parks

Widely used by larger holiday parks and glamping sites. RingDesk integrates with RezExpert to check site availability, handle phone bookings and pass guest records.

  • Multi-site availability queries
  • Booking creation for all pitch types
  • Deposit and payment link provided
  • Returning guest recognition
AnytimeBooking
UK & Europe

Popular with UK and European campsites and holiday parks. RingDesk queries live pitch availability via the AnytimeBooking API and creates confirmed bookings directly in your calendar.

  • Live pitch and unit availability
  • Booking created in your AnytimeBooking calendar
  • Guest confirmation sent automatically
  • Works alongside your existing OTA channels
Custom & other systems
API or manual

Using a different system? RingDesk can integrate with any booking platform via REST API, or fall back to capturing booking requests by email or webhook for manual confirmation.

  • Custom REST API integration
  • Email/webhook booking capture fallback
  • Works alongside manual booking processes
  • Integration setup included in onboarding
Holiday park groups

One platform.
Every site in your group.

Running multiple sites? RingDesk gives you a single dashboard across your whole group - consistent call handling, site-specific knowledge, and volume pricing that scales with you.

🏕️

Central oversight, site-level personality

Group management sees all sites in one dashboard. Each site keeps its own persona, AI voice, local FAQs and booking rules.

📊

Booking analytics across all sites

See enquiry volumes, conversion rates and peak call times across your whole group. Understand where demand is growing fastest.

🔁

Consistent brand experience

Every site in your group delivers the same quality of caller experience - same tone, same standards, same escalation policy.

💷

Volume pricing for groups

Groups with 3 or more sites qualify for significant discounts. One invoice, one contract, one onboarding process.

Request a group demo →
Woodland Escapes Group — Live dashboard
4 sites
Fernwood Holiday Park
18 calls today
7 bookings
Woodland Valley, Cornwall
24 calls today
11 bookings
Riverside Meadows, Devon
14 calls today
5 bookings
Lakeside Park, Lake District
9 calls today
4 bookings
Getting started

Live before your next busy weekend

No hardware. No new number. No disruption to your existing setup. You stay in control - RingDesk handles the calls you can't always answer.

1

Forward your site number

Set up call forwarding from your existing campsite number to RingDesk - either via a short code, your provider's portal, or conditional forwarding when you're busy or closed. Your number stays exactly where it is.

2

Configure your site's agent

We set up your AI receptionist with your site's name, pitch types, facilities, dog policy, check-in times, local attractions and FAQs. Connect your booking system and we're ready to go.

3

Every call answered, every booking taken

From the next call your site receives, RingDesk handles it - taking pitch bookings, answering questions, and passing urgent calls straight to you. No more missed bookings.

Simple pricing

One monthly plan. No surprises.

Start free for 14 days. No credit card needed. Groups with multiple sites can contact us for volume pricing.

Pay As You Go
30p/min

No monthly fee. Pay for the minutes you use - ideal for smaller or seasonal sites.

  • Billed per second, 30s minimum
  • 1 venue, 1 number
  • Pitch & table bookings
  • Call transcripts
  • Smart call transfer
  • Email support
Start free trial
Starter
£49/mo

Simple monthly allowance for smaller sites with steady, predictable call volumes.

  • 300 minutes per month
  • 1 venue, 1 number
  • Pitch & table bookings
  • Call transcripts
  • Smart call transfer
  • Email support
Start free trial
Pro
£199/mo

For larger parks and multi-site groups needing high capacity and dedicated support.

  • 1,800 minutes per month
  • Multiple sites & numbers
  • Pitch & table bookings
  • Call transcripts
  • Advanced analytics
  • Dedicated onboarding & SLA support
Start free trial

All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →

Free trial for campsites

Stop missing bookings
when you're off the phone

Start a 14-day trial today — no credit card, no commitment, no new number needed.

Or call our demo campsite right now to experience it exactly as your guests would.

Your site number stays unchanged
Live in under an hour
Connects to your booking system
UK GDPR compliant