RingDesk answers every call to your storage facility 24/7 - unit sizes and pricing, reservations, move-in questions and access queries - and captures every enquiry so you never lose a let to the facility that picked up first. Evenings and weekends covered as standard.
Start your free trial and have RingDesk answering enquiries for your facility in under an hour. Your number stays exactly the same.
14-day free trial · Card required, no charge until the trial ends · Cancel anytime
From a unit enquiry while you're showing a customer round, to an access question late on a Sunday - RingDesk covers the everyday reasons someone rings your facility, and captures the let.
Asks what the caller needs to store, recommends the right unit size from your options, and checks what you have available.
Answers your unit prices and any current move-in offer from your configured price list.
Takes the caller's details and preferred move-in date and captures a reservation, so a unit is held while the team confirms.
Captures what day and time the customer wants to move in and whether they need help or a van, ready for the team.
Confirms your reception opening hours and your 24-hour or gate-access arrangements.
Gives your address, parking and drive-up access details so the customer knows exactly where to go.
Answers how to pay and takes a clear message for billing or account queries so the office can follow up.
Explains your insurance options and what can and can't be stored, and flags anything that needs the team.
A customer locked out, a gate or door fault, or a security concern is transferred straight to your on-call team or duty manager.
Larger enquiries - business stock, archive or multiple units - that need a human conversation are escalated with a call-back arranged.
Calls about a complaint, a dispute or anything sensitive are routed to the right person - the agent never improvises an answer.
RingDesk delivers every enquiry by email and SMS straight away, so it drops into whatever you run your facility on - Stora, Storeganise, Kinnovis or a simple spreadsheet - with nothing lost to voicemail.
No software to connect? No problem. RingDesk captures every enquiry - unit size, price quoted, reservation and move-in details - and sends an instant email and SMS to your team with everything they need to follow up.
Running your facility on Stora? RingDesk captures each enquiry and reservation in full and sends it straight to your team to log, so phone leads don't sit in a notepad.
Storeganise users get every phone enquiry captured and delivered ready to enter, so a call taken out of hours doesn't have to be typed up from scratch.
On Kinnovis or another storage platform? RingDesk captures every phone enquiry centrally and sends it to your team so the whole office sees it without manual chasing.
People ring round for a unit - often in the evening or at the weekend, when they're mid-move. The first facility to answer and hold a unit wins the let. RingDesk makes sure that's always you.
When you're showing a unit, out on the site or closed for the night, RingDesk picks up immediately and captures the enquiry before the caller tries the next facility.
Most storage enquiries come when people are moving - out of hours. RingDesk answers around the clock so those lets aren't lost to voicemail.
Every call is recorded, transcribed and summarised, so you can see the unit sizes, prices and questions coming in most often.
One unit let from a call that would otherwise have gone unanswered covers more than a month of RingDesk.
No hardware. No new number. Your facility number stays exactly where it is.
Set conditional call forwarding so RingDesk answers when your line is busy, closed or unanswered. Your number stays the same - customers call exactly as they always have.
We load your unit sizes and prices, opening and access hours, offers and the areas you serve. The agent knows what to quote, what to reserve and what to flag for the office.
Units quoted, reservations held, access questions answered - and every enquiry delivered to your team by email and SMS, day or night.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
It answers unit size and availability questions, quotes your prices and current offers, captures reservations and move-in bookings, confirms opening and access hours, gives directions, takes payment and account messages, and routes urgent access or security problems to your on-call team - the everyday reasons people ring your facility.
Yes - RingDesk answers 24/7, including evenings, weekends and bank holidays, which is exactly when most storage enquiries come in. Nothing goes to voicemail, so you stop losing out-of-hours lets to the facility that happened to pick up.
It takes the caller's details and preferred move-in date and captures a reservation so a unit can be held while your team confirms. Every reservation is delivered to your team instantly by email and SMS, ready to log.
Yes. RingDesk captures every enquiry and reservation in full and sends it straight to your team by email and SMS to log in Stora, Storeganise, Kinnovis or whatever you run - no double entry. Deeper, automated write-back integrations are on our roadmap.
You set the rules. An access or security problem out of hours is escalated or transferred straight to your on-call team or duty manager, with the caller's details taken, so it's dealt with quickly.
No. You keep your existing number and simply set conditional call forwarding so RingDesk answers when your line is busy, closed or unanswered - your customers carry on calling the same number they always have.
Still relying on voicemail?
Voicemail only captures the few customers who bother to leave a message. Most just hang up and go to the next facility. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today - card required, cancel anytime, no new number needed.
Live in under an hour, with every enquiry delivered to your team by email and SMS - day or night.