What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences over time, so you don't have to re-enter information each time you visit.
How we use cookies
RingDesk uses cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Ensure the security of your session
- Process payments securely via Stripe
- Remember how you first found us (the marketing source of your first visit) so we can understand which channels bring new customers
- Understand how the site is used so we can improve it
Cookies we use
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
sb-* |
Authentication session - keeps you logged in to your RingDesk account | Essential | Session / 1 week |
| Stripe cookies | Fraud prevention and payment processing when you purchase a plan | Essential | Session |
| Google Fonts | Loads the Inter typeface used across the site | Functional | 1 year |
ringdesk_attribution |
Remembers how you first found us - the marketing source, referring site and landing page of your first visit - so that if you later sign up we can understand which channels bring new customers. First-party only; never shared with advertisers. | Functional | 90 days |
Apollo (assets.apollo.io) |
Optional analytics - helps us identify the company (not the individual) behind a visit, by matching the visitor's network, so our team can understand which businesses are interested and follow up. Provided by Apollo.io. Loaded only if you accept optional cookies. | Analytics (optional - consent required) | Up to 1 year |
The essential and functional cookies above are always set. The optional Apollo analytics cookie is set only if you accept optional cookies via our cookie banner; you can decline it with no effect on how the site works, and change your choice at any time using the "Cookie settings" link in the footer. We do not run advertising cookies, and we do not sell your data or share it with third parties for advertising. We use one first-party cookie (ringdesk_attribution, above) to remember how you first found us.
Essential cookies
The authentication and payment cookies listed above are strictly necessary for the service to function. They cannot be disabled without preventing you from logging in or completing a purchase. By using RingDesk, you consent to these cookies being set.
Managing cookies
You can control and delete cookies through your browser settings. Note that disabling cookies will prevent you from logging in to your account. For instructions, visit your browser's help pages:
Contact us
If you have any questions about our use of cookies, please contact us at hello@ringdesk.co.uk.