🦶 Built for UK podiatry clinics

You're treating feet.
We're answering the phone.

RingDesk answers every call to your clinic - routine foot care, biomechanical assessments, nail surgery and diabetic foot queries - and books the appointment straight into Cliniko, completely automated, so you stay with your patient.

✓ Works with your existing clinic number
✓ Books end-to-end into Cliniko
✓ 24/7 - including evenings and weekends
FP
Live call - Footworks Podiatry
RingDesk Clinic Reception AI
Live
FP
Good morning, Footworks Podiatry - how can I help?
👤
Hi, I've got an ingrown toenail that's really painful - can someone see me?
FP
That sounds sore. I can book you in for an assessment, and we’ll talk through nail surgery if it’s needed. Are you self-paying?
👤
Yes, self-pay.
FP
No problem - I’ve got tomorrow at 2pm or Friday 10am. I’ll book that into Cliniko for you now.
1 in 3
calls go unanswered while the podiatrist is with a patient
£300+
value of a course of treatment lost to a missed call
2-3
clinics a patient rings until someone answers
24/7
cover for evenings and weekends when patients call
🔔

Call our demo clinic - right now

Hear RingDesk book an appointment end-to-end, exactly as your patients would. Ask about treatment, insurance or availability, and listen as it books you in.

📞 01823 212332

Answered 24/7 · Standard UK call rates · Our demo clinic is set up as a physiotherapy practice - the same RingDesk AI books appointments in exactly the same way

What it handles

Every call you can't take
mid-session, handled

From routine foot care to an urgent diabetic-foot concern out of hours - RingDesk covers the everyday reasons patients ring your clinic, and books them in.

🦶 Booking calls (while you're with a patient)
📅

New patient assessment

Takes the patient’s details and what’s troubling them, checks self-pay or insured, offers your real slots and books the appointment straight into Cliniko.

Fully handled + booked in Cliniko
🦶

Routine foot & nail care

Books routine treatments - nail cutting, callus and hard-skin care - for regular and new patients.

Fully handled + booked
👟

Biomechanics & orthotics

Books biomechanical assessments and gait analysis, and explains the orthotics process and turnaround.

Fully handled
🩹

Nail surgery & verrucae

Books ingrown-toenail (nail surgery) and verruca / fungal-nail appointments and explains what’s involved.

Fully handled
💷 Pricing & enquiry calls
💷

Pricing

Answers your routine, assessment and nail-surgery fees from your configured price list.

Fully answered
🏠

Home visits

Confirms whether you offer home visits and the area you cover, and books one if you do.

Answered + booking offered
📋

Do you treat…?

Answers whether you treat a given problem (verrucae, bunions, diabetic feet) from your configured services and offers an appointment.

Answered + booking offered
✅

HCPC & self-referral

Reassures the caller your podiatrists are HCPC-registered and that no GP referral is needed to be seen.

Fully answered
🔴 Smart escalation
🚨

Diabetic foot emergency

Signs of infection, a non-healing wound, sudden colour change or severe pain in a diabetic foot are treated as urgent - the agent advises contacting the GP or out-of-hours service and takes the caller’s details.

Always escalated immediately
🩸

Possible DVT

A hot, swollen, painful calf is flagged as potentially urgent - the agent advises seeking medical advice the same day and takes the caller’s details.

Always escalated immediately
🩻

Clinical questions

Questions that need the podiatrist’s judgement are routed to the right person, or a call-back is arranged - the agent never diagnoses.

Routed to the right person
Clinic software integrations

Books straight into
your Cliniko diary

Podiatry clinics run on Cliniko - so RingDesk books the appointment into your Cliniko diary during the call, fully automated, end to end. On other systems it captures every booking and gets it to your team, with no double entry.

WriteUpp
Clinic favourite

On WriteUpp? RingDesk captures the booking and enquiry in full and gets it straight to your team, so it drops into your WriteUpp workflow.

  • Booking details captured
  • Self-pay / insured flagged
  • Patient record matched
  • Works with your diary
TM3 / PPS / Jane
Clinic systems

On TM3 / PPS / Jane? RingDesk captures every booking and enquiry and sends it to your team to enter, so nothing is missed while you're treating.

  • Appointment details captured
  • Patient details pre-filled
  • Full transcript for context
  • Instant email & SMS to your team
Standalone / manual
No system needed

No clinic software? No problem. RingDesk captures every booking detail and sends an instant email and SMS to your phone with everything you need to confirm the appointment.

  • Name, problem and preferred time captured
  • Self-pay / insured flagged
  • Full transcript in your dashboard
  • Works from day one - no setup
🦶

Self-pay, insured and NHS-referral aware - RingDesk asks how the patient is paying, captures any insurer and authorisation, and flags GP or diabetic referrals.

You set the rules; the agent works from your configured services, fees, insurers and opening hours.

Self-pay & insured Home-visit aware Books into Cliniko UK GDPR compliant
Why podiatrists choose RingDesk

Every missed call is a patient
treated at the next clinic

When you're hands-on in a session, the phone still rings - and a patient in pain who can't get through simply books at the clinic down the road. RingDesk makes sure they book with you.

🦶

Catches calls mid-session

When you can't break away from a patient, RingDesk answers immediately and books the appointment before the caller tries elsewhere.

🤖

Books into Cliniko automatically

It checks your real availability, matches or creates the patient and books the appointment on the call - end to end, with no evening admin and no double entry.

✅

Self-pay, NHS & private aware

It confirms self-pay and nail-surgery fees, which insurers you take, home-visit cover and that your podiatrists are HCPC-registered - so bookings arrive ready to confirm.

💷

ROI in the first course of treatment

One new patient captured from a missed call usually covers more than a month of RingDesk.

Footworks Podiatry - This week
Live
New patient - ingrown toenail
Tue 2pm
Booked
Routine foot care
Thu 11am
Booked
Orthotics enquiry
Answered
Answered
Diabetic foot - infection
3:20pm
Escalated
Verruca treatment
Fri 1pm
Booked
Getting started

Live in under an hour - no IT project required

No hardware. No new number. Keep the clinic number your patients already call.

1

Forward your clinic number

Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Patients call the same number they always have.

2

Connect Cliniko & configure your agent

Connect your Cliniko diary and load your services, fees, insurers, opening hours and red-flag rules. The agent knows what to book and when to escalate.

3

Every appointment booked, every red flag escalated

New patients booked straight into Cliniko, insurance captured, urgent symptoms escalated - while you stay hands-on with your patient.

Pricing

Simple pricing that grows with you

Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.

Estimate your plan
About 20 calls a day?
QuietSteadyBusyMulti-site
Recommended
Pro
£199/mo
1,500 mins · up to 3 sites
Start free trial
EnterpriseVery high volume or 10+ sites - a plan shaped around you.
Talk to us

Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.

Add-ons

Add what you need

Bolt on the extras that fit your business - pay only for what you use.

Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.

Questions

Common questions

Do I need a new phone number, or can I keep my clinic’s existing one?

You keep your existing clinic number. You simply set conditional call forwarding so RingDesk answers when your line is busy or unanswered, so patients carry on calling the same number.

Does it really book appointments automatically?

Yes. With Cliniko connected, RingDesk checks your live availability, matches or creates the patient, and books the appointment during the call - fully automated, end to end. On other systems (WriteUpp, TM3, PPS, Jane) it captures the booking in full and sends it to your team to enter, with an instant email and SMS.

What sorts of calls can RingDesk handle for a podiatry clinic?

It books routine foot and nail care, biomechanical assessments and orthotics, nail surgery and verruca appointments, answers pricing, home-visit and self-referral questions, and flags urgent diabetic-foot concerns - the everyday reasons patients ring the clinic.

Can it handle home-visit requests?

Yes. It confirms whether you offer home visits and the area you cover, explains any call-out fee from your price list, and books the visit or arranges a call-back if it falls outside your area.

What happens with an urgent diabetic-foot call?

You set the rules. Signs of infection, a non-healing wound, sudden colour change or severe pain in a diabetic foot are treated as urgent - the agent advises contacting the GP or out-of-hours service and takes the caller’s details. It never diagnoses.

How much does it cost and is there a free trial?

Plans start at £49 a month, with busier clinics on Standard at £99 a month for 750 minutes, plus an Essential plan at £20/month (prices ex-VAT). Every plan includes a 14-day free trial - card required to start, but nothing is charged until it ends.

Still relying on voicemail?

Voicemail doesn’t catch missed calls — it loses them

Voicemail only captures the few patients who bother to leave a message. Most just hang up and go to the next clinic. RingDesk answers every call live — so you keep the ones voicemail quietly loses.

3 in 4

callers who reach a business voicemail hang up without leaving a message

#1

a phone call is how people most want to contact a local business

100×

more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30

Voicemail

  • ×  4 in 5 hang up — no message
  • ×  You call back hours later, if at all
  • ×  Silent on evenings & weekends
  • ×  “Leave a message” sounds absent

RingDesk

  • ✓  Answers every call live, 24/7
  • ✓  Books, answers questions, takes a full message
  • ✓  Covers you when busy or closed
  • ✓  Sounds like a real receptionist
Start your free trial

Answer every call.
Fill every clinic list.

Start a 14-day free trial today - card required, cancel anytime, no new number needed.

Or call our demo clinic right now to hear it book an appointment as your patients would.

✓ Your clinic number unchanged
✓ Books end-to-end into Cliniko
✓ Live in under an hour
✓ UK GDPR compliant