RingDesk is an AI phone receptionist built for UK schools. It handles absence reports, admissions enquiries, after-hours messages and 20+ more scenarios - then logs them directly into your MIS.
Call our fictional demo school and experience RingDesk exactly as your parents would. Report an absence, ask about admissions, enquire about the uniform — it handles it all.
Calls answered 24/7 · Standard UK call rates apply · This is a fictional school for demonstration purposes
From the 8am absence rush to after-hours enquiries - RingDesk covers every common reason a parent or visitor calls your school.
Takes child's name, year group, reason, and expected return date. Logs message for office and syncs with your MIS attendance register.
Parents running late can call ahead. AI notes the child's name, reason, and expected arrival time for the office.
Parent calls to say child will be collected for a dental or GP appointment. AI logs time, parent name, and passes to office.
Instantly answers questions about when school is and isn't in, upcoming half-terms, and INSET days.
Describes the full school uniform including PE kit, where to buy, and any updates to the policy.
Explains the school meal service, how to pay via ParentPay, and who to contact about dietary requirements or allergies.
Explains how lost property works, where items are kept, and how to reclaim them.
Tells parents what clubs are available, what days they run, and who to contact to register their child.
Answers questions about upcoming trips - what to bring, return times, payment deadlines - using information you've provided.
Explains how to apply, whether places are available, when open days are, and directs prospective parents to the right application route.
Tells parents when consultations are happening, how to book slots, and links them to the booking system.
Helps parents with ParentPay activation, forgotten login details, and payment questions for trips or meals.
Any concern about a child's welfare is immediately escalated to the Designated Safeguarding Lead. Never handled by AI.
Takes the caller's name and contact details, acknowledges their concern, and ensures a senior member of staff calls them back.
Politely takes contact details and routes to the headteacher or trust communications lead for a formal response.
Every call follows a consistent, intelligent process - whether it's 7:30am or 7:30pm.
Your existing school number, unchanged
In your school's name, within 1 second
Identifies query type from natural conversation
Answers, logs, or escalates based on your rules
Hours, uniform, trips, clubs, meals — answered immediately from your configured knowledge base.
Absence reports, admissions enquiries, and messages written directly to Arbor, SIMS, or Bromcom via API.
Safeguarding concerns, complaints, and urgent calls instantly connected to your team — no delay.
RingDesk integrates directly with the UK's leading school management systems, so absence reports and enquiries flow into your records automatically.
The UK's fastest-growing cloud MIS with 39% market share - used by 1 in 2 academy trusts. Full REST and GraphQL API with no cost to integrate.
Still used by around 28% of UK schools. RingDesk connects to SIMS via Wonde — no on-premise software or direct API agreement required.
Cloud-native with a modern REST API, especially popular with secondary schools and academy trusts. Integration via Wonde or direct Bromcom partnership.
The UK's dominant school payment platform. RingDesk answers parents' ParentPay questions — no need to call the office for basic payment help.
When a call ends, RingDesk can trigger a follow-up message to the parent via ParentMail or Schoolcomms - confirming what was logged.
RingDesk tells parents when parents' evening is, which teachers are available, and directs them to book via SchoolCloud, Arbor portal, or your school's booking link.
Wonde connects RingDesk to 23 school MIS systems via a single standardised API — including ScholarPack, Progresso, iSAMS, and more.
With 80% of academy trusts now operating centralised services, RingDesk is built to scale across your whole trust — a single dashboard, consistent policy, volume pricing.
Trust leadership sees all schools in one dashboard. Each school keeps its own persona, greeting, and local FAQs.
See absence patterns across all schools in real time. Spot trends early and report to governors with accurate data.
Ensure every school in your trust handles calls the same way - same escalation rules, same safeguarding approach.
Academy trusts qualify for significant discounts. One invoice, one contract, one point of contact for all schools.
We understand the unique duty of care schools have. RingDesk is designed from the ground up around the Keeping Children Safe in Education statutory guidance.
The moment RingDesk detects a potential safeguarding concern — a worry about a child's welfare, a disclosure, or anything that requires professional judgement — it immediately transfers to your Designated Safeguarding Lead. It never tries to handle these calls itself.
All data processed and stored in the UK. Full compliance with UK GDPR and the DPA 2018. DPA available on request.
Call transcripts are retained for your configured period only. No data is ever shared with third parties for marketing.
Every call is transcribed and logged with timestamp. School leaders can review any interaction at any time.
Callers can always request to speak to a person. RingDesk is a supplement to your team — not a replacement.
Configured to follow Keeping Children Safe in Education guidance on escalation, information sharing, and data handling.
Schools can demonstrate consistent, documented call handling as part of their administrative governance evidence.
Start free for 14 days. No credit card needed. Academy trusts qualify for volume pricing — contact us.
No monthly fee. Pay for the minutes you use - ideal for low-volume or seasonal businesses.
Simple monthly allowance for small businesses with regular, predictable call volumes.
The everyday workhorse for busy businesses that need more minutes and better insights.
High-volume or multi-site businesses that need capacity, control, and dedicated support.
All plans include a 14-day free trial. Prices shown ex-VAT. View full pricing →
No. Your existing school number stays exactly as it is. You simply set up call forwarding to RingDesk - either via a short code dialled from your phone or through your provider's portal - so calls still come in on the number parents already know.
It handles the everyday rush - absence reports, late arrivals, medical appointment collections, admissions enquiries, term dates, uniform, school meals, clubs, trips and after-hours messages. It covers 20+ common scenarios, answering questions directly and logging absences and messages for your office.
Yes. RingDesk integrates directly with Arbor, SIMS and Bromcom, and connects to 23 further systems such as ScholarPack, Progresso and iSAMS via Wonde. Absence reports, admissions enquiries and messages flow straight into your records automatically.
Any potential safeguarding concern - a worry about a child's welfare, a disclosure, or anything needing professional judgement - is immediately transferred to your Designated Safeguarding Lead and never handled by the AI. Complaints, media enquiries and urgent calls are routed to the right staff, and a caller can always ask to speak to a person.
Yes. All data is processed and stored in the UK with full UK GDPR and DPA 2018 compliance, and a DPA is available on request. Every call is transcribed and logged with a timestamp for a full audit trail, transcripts are kept only for your configured period, and the service is configured to follow Keeping Children Safe in Education guidance on escalation and information sharing.
Every plan starts with a 14-day free trial and no credit card. Pay As You Go is 30p per minute with no monthly fee, and fixed monthly plans start at £49. Academy trusts qualify for volume pricing - just get in touch for a quote.
Still relying on voicemail?
Voicemail only captures the few parents who bother to leave a message. Most just hang up and go to the next school. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day trial today — no credit card, no commitment, no new number needed.
Or call our demo school right now to experience it exactly as your parents would.