RingDesk answers every call to your cleaning company 24/7 — quote and booking enquiries for domestic, commercial, end-of-tenancy and carpet cleaning — captures the details and sends every enquiry straight to your team, so you never lose a job to voicemail.
Start your free trial and have RingDesk answering quote and booking calls for your business in under an hour. Your number stays exactly the same.
14-day free trial · Card required, no charge until the trial ends · Cancel anytime
From quote enquiries while your cleaners are on a job, to end-of-tenancy requests out of hours — RingDesk covers the everyday reasons a customer rings your cleaning business.
Captures the type of clean, roughly the size — number of bedrooms — and the address or area, then takes the details for a quote or to book it in.
Takes the size of the premises, how often cleaning is needed, and the contact details so the team can price a one-off or a regular contract.
Notes the property size and the date it needs to be done by, so the team can confirm a price and a slot quickly.
Logs carpet, oven, window or deep-clean requests and any extras, so nothing is missed when the team quotes the job.
Finds out whether the customer wants a regular or a one-off clean and how often, and takes the details so the team can arrange it.
Explains that it depends on the type of clean, and takes the details so the team can talk the customer through exactly what's covered.
Takes the customer's postcode or area and captures the details so the team can confirm whether it's somewhere you work.
For anything that needs a person — an existing booking, a change of time — it takes a clear message and callback and routes it to the right team.
A customer who needs a clean today, or who has a problem with a job in progress, is transferred straight to your manager or the team on site.
Bigger commercial or contract enquiries that need a human conversation are escalated with a call-back arranged so nothing slips.
Calls about a complaint or anything sensitive are routed to the right person — the agent never improvises an answer.
RingDesk delivers every enquiry by email and SMS, and can connect to field-service software like ServiceM8, Jobber and Commusoft where you use one — so nothing is re-keyed by hand.
No software to connect? No problem. RingDesk captures every quote and booking detail and sends an instant email and SMS to your team with everything they need to follow up.
Use ServiceM8 to run your jobs and scheduling? Where you have it, RingDesk can pass new enquiries through so the details land in your job workflow instead of a notepad.
Jobber users can have RingDesk feed phone enquiries into their workflow, so quote and booking requests taken over the phone don't have to be typed up again.
For firms running Commusoft, RingDesk can route new phone enquiries into your system so the whole team sees them without any manual entry.
People ring round several cleaners for a quote. The first to answer and take the details is the one that gets the job. RingDesk makes sure that's always you.
When your cleaners are on a job and can't reach the phone, RingDesk picks up immediately and captures the booking before the caller tries the next firm.
Every call is recorded, transcribed and summarised, so you can see the clean types, areas and questions coming in most often.
End-of-tenancy and one-off enquiries often come in out of hours. RingDesk answers around the clock so those jobs aren't lost to voicemail.
One regular clean or a single end-of-tenancy job captured from an unanswered call covers more than a month of RingDesk.
No hardware. No new number. No disruption to your teams. Your business number stays exactly where it is.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same — customers call exactly as they always have.
We load your services, the areas you cover, how you quote, and the name of your team. The agent knows what to ask on a quote call and what to flag for the office.
Quotes qualified, bookings taken, messages logged — and every enquiry delivered to your team by email and SMS while your cleaners stay on the job.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
Yes - tell me the type of clean you need, roughly the size (number of bedrooms, or rooms for an office) and the address or area, and I will take your details for a quote or to book it in.
We do both - let me know which you are after and how often, and I will take your details so the team can arrange it.
Yes - tell me the property size and when you need it done by, and I will take your details for the team to confirm a price and a slot.
It depends on the type of clean - tell me what you need and I will take your details so the team can talk you through exactly what is covered.
The team will confirm the exact price once they know the details - I can take those now and arrange a quote or booking.
No. You keep your existing number and simply set conditional call forwarding so RingDesk answers when your line is busy or unanswered - your customers carry on calling the same number they always have.
Still relying on voicemail?
Voicemail only captures the few customers who bother to leave a message. Most just hang up and go to the next business. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today — card required, cancel anytime, no new number needed.
Live in under an hour, with every enquiry delivered to your team by email and SMS.