RingDesk answers every call to your removals company 24/7 — quote enquiries, move dates, packing and storage questions — qualifies the job, and sends every enquiry straight to your team so you never lose a mover to the firm that picked up first.
Start your free trial and have RingDesk answering quote calls for your business in under an hour. Your number stays exactly the same.
14-day free trial · Card required, no charge until the trial ends · Cancel anytime
From quote enquiries while your crews are mid-move, to packing and storage questions out of hours — RingDesk covers the everyday reasons a customer rings your removals firm.
Captures where the customer is moving from and to, the rough size of the home or office, and the preferred date — then arranges a home survey or a call back with a price.
Takes the customer's preferred move date and route so the team can check the diary and come back to confirm a slot.
Logs whether the customer wants full or part packing and secure storage, so it can be priced into the quote from the outset.
Notes pianos, antiques, and other large or fragile items so the team can plan the right equipment and crew before quoting.
Confirms whether you handle the customer's route — local or long-distance — and captures the details if it's one for the team to check.
Reassures the caller that belongings are insured during the move and notes the question for the team to confirm the cover level when they quote.
Answers common questions about how the quote process works, and takes a clear message and callback for anything that needs a person.
Takes the details of customers calling about a move that's already booked and routes the message to the right person on the team.
A customer with an urgent or same-day move, or a problem with a job in progress, is transferred straight to your manager or the crew on the road.
Large, long-distance or specialist moves that need a human conversation are escalated with a call-back arranged so nothing slips.
Calls about a complaint, a claim, or anything sensitive are routed to the right person — the agent never improvises an answer.
RingDesk delivers every enquiry by email and SMS, and can connect to field-service software like ServiceM8, Jobber and Commusoft where you use one — so nothing is re-keyed by hand.
No software to connect? No problem. RingDesk captures every quote and move detail and sends an instant email and SMS to your team with everything they need to follow up.
Use ServiceM8 to run your jobs and scheduling? Where you have it, RingDesk can pass new enquiries through so the details land in your job workflow instead of a notepad.
Jobber users can have RingDesk feed phone enquiries into their workflow, so quote requests taken over the phone don't have to be typed up again.
For firms running Commusoft, RingDesk can route new phone enquiries into your system so the whole team sees them without any manual entry.
People ring three or four removals companies for a quote. The first to answer and take the details is the one that wins the job. RingDesk makes sure that's always you.
When your team are loading a van or on the road, RingDesk picks up immediately and captures the quote before the caller tries the next firm.
Every call is recorded, transcribed and summarised, so you can see the routes, move sizes and questions coming in most often.
People plan moves around their own working day — often in the evening. RingDesk answers around the clock so those enquiries aren't lost to voicemail.
One move captured from a call that would otherwise have gone unanswered covers more than a month of RingDesk.
No hardware. No new number. No disruption to your crews. Your business number stays exactly where it is.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same — customers call exactly as they always have.
We load your services, the areas you cover, how you quote, and the name of your team. The agent knows what to ask on a quote call and what to flag for the office.
Quotes qualified, surveys arranged, messages taken — and every enquiry delivered to your team by email and SMS while your crews stay on the job.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
We provide a free, no-obligation quote tailored to your move. Tell us where you are moving from and to, roughly the size of your home, and your preferred date, and we will arrange a home survey or call you back with a price.
Yes - we offer full and part packing services and secure storage. Let us know what you need and we will include it in your quote.
Yes, we handle pianos, antiques, and other large or fragile items with specialist equipment. Just let us know when you get your quote so we can plan for it.
Yes, your belongings are insured during the move. The team will confirm the cover level when they quote for your move.
We cover local and long-distance moves. Tell us your route when you get in touch and we will confirm we can help.
No. You keep your existing number and simply set conditional call forwarding so RingDesk answers when your line is busy or unanswered - your customers carry on calling the same number they always have.
Still relying on voicemail?
Voicemail only captures the few customers who bother to leave a message. Most just hang up and go to the next company. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today — card required, cancel anytime, no new number needed.
Live in under an hour, with every enquiry delivered to your team by email and SMS.