RingDesk answers every call to your rooms, day and night — talking to callers from your live COHO data and logging every call straight into COHO as a lead, maintenance item or task. No missed enquiries, no extra admin.
From someone hunting for a room on a Sunday evening, to a tenant reporting a leak or a contractor chasing a job — RingDesk covers the everyday reasons people ring a COHO operator, logs each one in COHO, and knows when to put a human on.
Takes the area they're after, their budget and move-in date, and tells them what fits. Where it's set up, it answers from your current room availability rather than guessing.
Explains that most rooms are let on a bills-included basis and confirms exactly what's included for the specific room the caller is interested in.
When a caller wants to see a room, the agent takes which room or area they're interested in and when suits them, and arranges for the team to show them round.
Handles questions about which areas you have houses in and the room types on offer — en-suite, double, single, shared bathroom — and captures the lead for follow-up.
Takes which house and room, and what the problem is, then logs it as a maintenance request for the team to sort as quickly as possible.
Answers routine questions a current tenant might have and captures anything that needs a person to follow up, with a full note passed to your team.
When something is best handled by a person, the agent takes the caller's name, number and reason for calling, and arranges a callback — nobody goes to voicemail and gets forgotten.
A contractor calling about an existing repair — attending, parts ordered, completed — is captured against that maintenance job in COHO, with their callback number.
A supplier needing access, sending a quote or chasing an invoice is taken as a task for your team, with the company, property and what they need.
A tenant reporting something urgent — a major leak, no heating, no power, or anything unsafe — is flagged straight away and transferred or escalated to the right person on your team.
A strong prospective tenant — ready to view or move in soon — can be put through to your team when you want to speak to them directly.
Calls about deposits, disputes, notice or other sensitive matters are routed to the appropriate person rather than handled by the agent.
RingDesk connects straight from the COHO store. It reads your live rooms and tenancies to help callers, and writes every call back into COHO as the right object — no setup forms, no separate inbox.
Add RingDesk from the COHO store and your account is set up automatically — we provision your line and wire the connection. No forms to fill in.
The agent answers from your real rooms and recognises existing tenants and applicants — so callers get accurate answers, not generic ones.
Each call is written back into COHO as the right object, scoped to the right property and room — so it lands where your team already works.
On top of COHO, every call is delivered to your team by instant email and SMS, with the full summary — so nothing waits to be noticed.
Four of the calls your rooms get every week — and exactly what lands in COHO after each one.
Built for shared living, wired into COHO, and private by default.
Forward your existing number to RingDesk when your line is busy or unanswered. Callers ring the same number they always have — nothing changes for them.
Rent, bills, en-suite, room size — answered from your real COHO data, not generic guesses.
Lead, maintenance item, viewing callback or task — scoped to the right property and room.
Evenings, weekends, mid-viewing — every call answered, when room-seekers actually ring round.
Never reveals who lives where, never gives out access or codes, never shares resident or account details.
Every call recorded, transcribed and summarised, with the detail of who asked for what.
On top of COHO, every call reaches your team instantly so nothing waits to be noticed.
A major leak, no heating, or a strong lead you want to speak to — put straight through to the right person.
Cold callers and nuisance numbers are screened out, so your team only sees calls that matter.
Room-seekers call several operators and take the first one that answers and sorts a viewing. A room sitting empty is lost rent every week. RingDesk makes sure you're the one who picks up.
When you're showing a room, mid-viewing, or it's the evening, RingDesk answers immediately — capturing the enquiry before the caller rings the next operator.
Every maintenance report is logged with the house, room and problem, and anything urgent is escalated straight away — so small issues don't become big ones.
Call analytics show which areas and room types are most in demand and the questions that come up most — helping you market the right rooms.
One room let a week sooner because you answered and booked the viewing covers far more than a month's RingDesk cost.
No hardware. No new number. No disruption. Your existing number stays exactly where it is.
Add RingDesk from the COHO store. Your account is provisioned automatically and your line is set up for you — the agent already knows your rooms from your COHO data.
Set conditional call forwarding so RingDesk answers when your line is busy or unanswered. Your number stays the same — callers ring the same number they always have.
Enquiries, viewings, maintenance and contractor calls — all handled 24/7, logged into COHO against the right room, and sent to your team by email and SMS.
Pick a plan by how many calls you take - every plan answers 24/7 and includes the essentials. Then add only the extras you need.
Every plan includes 24/7 answering, messages & callbacks, call summaries & transcripts, email & SMS alerts, and spam screening. Every plan starts with a free trial. Prefer pay-as-you-go? 30p/min with no monthly plan - just ask.
Bolt on the extras that fit your business - pay only for what you use.
Prices exclude VAT. Minutes are shared across your sites and roll into a single bill. Extra minutes beyond your plan are 30p/min.
You add RingDesk from the COHO store. Your account is provisioned automatically, your phone line is set up for you, and the connection is wired behind the scenes — no setup forms. From then on the agent reads your live COHO rooms to help callers and writes every call back into COHO.
No — you keep your existing number. You set conditional call forwarding so RingDesk answers when your line is busy or unanswered, which means callers carry on ringing the same number they always have.
Each call is written back as the right COHO object: a room enquiry becomes a lead, a repair becomes a maintenance item, a viewing becomes a callback task, and a general or contractor call becomes a task — each scoped to the right property and room. Every call is also sent to your team by email and SMS.
Yes — it answers from your live COHO rooms: the rent, whether bills are included, en-suite, room size and area, rather than generic answers. It also takes the caller's budget and move-in date and captures the enquiry as a lead.
Yes. RingDesk is private by default: it never confirms who lives where, never gives out access or entry codes, and never shares a resident's or the owner's details — those are always routed to your team. It recognises a known caller's number quietly to tag the call correctly, but never reads their details back to them.
Anything urgent — a major leak, no heating, or anything unsafe — is flagged and put through or escalated to the right person. A contractor calling about a job is logged against that maintenance item in COHO, and anything needing access is arranged by your team, never by the agent.
Yes. RingDesk works the same whether you run a handful of rooms or hundreds. Because it uses your COHO data, you don't need a website — it already knows your rooms. It just means every caller gets answered and every call lands in COHO.
Pricing is a simple monthly plan based on your call volume (prices ex-VAT) — see our pricing for current plans. Every plan includes a 14-day free trial: a card is required to start, but you won't be charged until the trial ends, and one room let faster usually covers far more than a month's cost.
Still relying on voicemail?
Voicemail only captures the few tenants who bother to leave a message. Most just hang up and go to the next business. RingDesk answers every call live — so you keep the ones voicemail quietly loses.
callers who reach a business voicemail hang up without leaving a message
a phone call is how people most want to contact a local business
more likely to win a new enquiry when it’s answered in the first 5 minutes vs 30
Start a 14-day free trial today — card required, cancel anytime, no new number needed.
Connect RingDesk from COHO in minutes and let it answer the calls you're missing — every one logged straight into COHO.